on 11-10-2010 11:28 AM
Hi All,
I am using SRM 5.0. One of the user has created a shopping cart for 18800 GBP. His approver has got the approver limit for 25000 GBP. So the system should determine only one approver but in this particular, after getting approver from the immediate approver, it is going to next higher level approver.
I have checked in the system, the user has not made any chagnes to the shoppin cart and this shopping cart is not forwarded to anyone.
Why the shopping cart is going for two step approval, i am unable to understand.
Could anyone please suggest me for this behaviour of the system.
Thanks & Regards,
Nisha
Hi,
You can check the workflow log.
Go to BBP_PD transaction and find the workflow ID.
Check the workflow log in SWI1 transaction.
Regards,
Masa
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Hi..
It seems like you are using custom workflow template..is it copied from standard workflow template? can you see the until loop step type in the custom workflow template? i think you have to check the condition in the workflow template.. you can debug in SWUD to see the data flow.
Regards,
Saravanan
Hi Masa,
It is customized workflow for two step approval process. The start condition is:
&EC Requirement Coverage Request.WFTemplateToStart& = 92000005
True
Start workflow: SC Approval by immediate then final mgr
False
No action
But here it shuould have picked up the workflow template WS92000002. It is also customized workflow template for one step approval process.
Regards,
Nisha Prasad
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