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Shopping cart approver workflow

Former Member
0 Kudos

Hi All,

I am using SRM 5.0. One of the user has created a shopping cart for 18800 GBP. His approver has got the approver limit for 25000 GBP. So the system should determine only one approver but in this particular, after getting approver from the immediate approver, it is going to next higher level approver.

I have checked in the system, the user has not made any chagnes to the shoppin cart and this shopping cart is not forwarded to anyone.

Why the shopping cart is going for two step approval, i am unable to understand.

Could anyone please suggest me for this behaviour of the system.

Thanks & Regards,

Nisha

Accepted Solutions (1)

Accepted Solutions (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

You can check the workflow log.

Go to BBP_PD transaction and find the workflow ID.

Check the workflow log in SWI1 transaction.

Regards,

Masa

Former Member
0 Kudos

Hi Masa,

The system should not pick Two step approval process in this case, even thoguh it is picking 2 step approval process. I am not understanding why it is behaving in this way?

I checked the SWI1, log of work item. It is also showing two step approval.

Regards,

NIsha

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Which workflow template do you use?

Please check your workflow start condition. I think it is configured that way.

Regards,

Masa

Former Member
0 Kudos

Hi Masa,

First of all thank you for your time with this issue.

I am using below template:

WS92000005.

Regards,

Nisha

Former Member
0 Kudos

Hi..

It seems like you are using custom workflow template..is it copied from standard workflow template? can you see the until loop step type in the custom workflow template? i think you have to check the condition in the workflow template.. you can debug in SWUD to see the data flow.

Regards,

Saravanan

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Is it 2 step approval workflow?

What is workflow start condition for WS92000005 in SWB_PROCUREMENT transaction?

Regards,

Masa

Former Member
0 Kudos

Hi Masa,

It is customized workflow for two step approval process. The start condition is:

&EC Requirement Coverage Request.WFTemplateToStart& = 92000005

True

Start workflow: SC Approval by immediate then final mgr

False

No action

But here it shuould have picked up the workflow template WS92000002. It is also customized workflow template for one step approval process.

Regards,

Nisha Prasad

Answers (0)