Adding new rate step

[Former Member]

We have added a new Tariff price that is effective as of 12/01/2010. When I add the new step within our existing rate, I get an error message stating the operand does not have a value for part of the time frame I am trying to bill.

Example:

Start of new price is 12/01/2010 per Tariff documentation

Bill customer for timeframe 11/15/2010 - 12/14/2010

Error states no value for operand for period 11/15/2010 - 11/30/2010

Thank you,

Michele

[Former Member]

Prices are stored historically.

15.11.2010 to 30.11.2010 Price P1 (old price)

01.12.2010 to 14.12.2010 Price P2 (New price)

If the price configuration is as above , i think it shud work

Let me knw if any mor details rquired

rgds

Somik

[former_member442034]

Hi,

For each operand used in the rate you have to maintain the rate facts and add to operands the values. You have more options like required value, optional value, runtime..

For the whole billing period all operand values have to be defined. That means if you have price which is not valid for the whole billing period you will get the mentioned error.

The solution is to maintain the price history with for example 0,-- EUR.

Vlado