Issue with Shopping Cart ... No Address Found For Partner Function etc.

[Former Member]

Hi Experts,

I am facing an issue in EBP.

Using SRM 5.0 classic scenario.

While creating a shopping cart we are experiencing the following ERROR: "error in system, shopping cart cannot be processed any further."

The details of errors are as below:

No data found for contact person XXX. inform System Administration (XXX is the BP ID of the user)

No address found for partner function type Goods Recipient

No address found for partner function type Requestor

Please help me in overcoming the issue.

Thanks,

Pratyush

[khan_voyalpadusman]

please find out the central person of the user who is having the problem from PPOSA_BBP

then in the transaction , USERS_GEN check the consistency of the user , if the user is not consistent, you need to repair the user and the above mentioned message will not be shown when creating shopping cart

[Former Member]

Hi,

Could you please check the user in the HRALXSYNC program. Whether the BP number is available or not.

[Former Member]

Thanks for your reply

I have already checked that the BP number is present.

However using bbp_bp_om_integrate i got the errors:

using user ID from su01: I got a red signal in Object Existence / Consistency with error

"Business Partner for user XXX is missing or containing errors"

using CP & BP : I got a red signal in Address consistency & following errors:

"Error determining address for employee XXXXXXXXXXXXXXXXXXXXXXX" & "Address for person (BP) XXX missing"

Please help

[laurent_burtaire]

Hello Pratiush,

Check if OSS note 1508775 - Reports for repairing relationship address inconsistencies could help you.

Regards.

Laurent.

[tridip_chakraborthy]

Hi Pratyush

you need to run the PFAL for this user and it will start working fine again

i had this issue today and it helped

Regards

Tridip