ISU - CRM Auto Updates

[Former Member]

Hi Experts,

We are updating BP Email address using the FM 'BAPI_BUPA_ADDRESS_CHANGE'.

The email address being updated is being flagged as the standard email address.

At the time of ISU BP Updation the flag is intact.

Hence the new email address being added is flagged as standard.

However, at the time of CRM updation, the flag set is cleared off.

As a result the standard email address in CRM is calculated by a different methodology, not by the flag specified in the FM.

How can this be avoided?

Thanks and Regards,

Ravi Bhatnagar

[oliviawalsh]

Dear Ravi,

Have you applied note 1364215 to your system. This may help.

Regards

Olivia

[Former Member]

Hi Olivia,

I checked the note.

It still does not solve the problem.

Although the new Email address is auto replicated into the CRM system, it is not flagged as default.

Thanks and Regards,

Ravi