Hi all,
We are looking for a SAP standard program which can display the details (for maintaining clear notes in the system to allow visibility on the customer account status), in order to plan the phone calls/follow up to be made to customers during the specific period.
Our requirement is as follows for the Credit and collection coordinator to contact the customers at regular interval to ensure timely payment of invoices.
Expected Output
Date: Action scheduled date.
Call action: Reason for making the call to customer
Call Complete: Whether Customer is reached or not
Follow up Date: The date on which has requested asked to call back.
Follow up action: select a given follow up action
Follow up complete: Customer has made the payment
Customer name:
Customer Code:
Sales Invoice number:
Do suggest.
Regards,
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