condition has not been set

[Former Member]

Dear Experts:

I have encounted one issue when creating billing request using DP90 with reference to a service order,

Pricing procedure with following condtion types:ZH02&ZH03

system has two duplicate lines for condition ZH02, however not carry out ZH03

when using "Analysis" to double check, for condition :ZH03, warning following message:that the condition record exists, but has not been set in the document

this issue can solved by using "update"--carry out new pricing

can anyone tell me the possible reason for this issue?

PS:service order is created by IW31,do there has copy control between sales order and service order ?it seems that system create pricing automatically when using DP90

[Former Member]

Hi,

I am not in touch with CS configuration, but I want to share following points which may help you resolve your problem.

From Service Order-> Cos ->Actuals, based on the DIP profile configuration, Dummy line items get determined at Debit Memo request through DP90. Pricing procedure is determined based on the Same SD Pricing Criteria -> 1) Customer pricing procedure

2) Document Pricing Procedure

3) Sales Area Pricing procedure.

Now if at Debit Memo-> Conditions tab if u find unwanted pricing conditions then kindly check the setting done(mandatory etc) at pricing , defining the Condition types & Condition records, u are most like to get your solution here.

With Best Regards,

RB

[Former Member]

hi,

This can have different causes:

The condition was deleted manually in the item condition screen or record has been created later.

also please check:

24832 Pricing rules / TVC

130416 Requirements in the condition preliminary st

27636 Message: Condition exists (removed manually)

859876 Condition is missing: Message VE 108 or VE 008

Regards,

balajia