Import declaration for customer returns

[Former Member]

Hi! Does anybody know how to create import customs declaration for customer returns (return sales order --> return delivery --> GI for returns) in GTS? Standard GTS can handle only the PO --> inbound delivery --> GR process, as if this would be the ONLY import process. BR Martin

[Former Member · Accepted solution]

Hi Martin,

The System is smart enough to recognize if a document is inbound or not. Just set it as Relevant for transfer to GTS (in the ERP Plugin) and in GTS map the document type to an Inbound document type (SAP Global Trade Services / SAP Customs Management / General Settings / Document Structure / Assignment of Document Types from Feeder Systems / Assign Document Type at Feeder System Level (or Assign Document Type at Feeder System Group Level) and map it to CULOIM) and it should do the trick.

If it does not work send me the error messge from transaction SLG1.

Regards,

Marc