Authorization for attachement / document in support message

[Former Member]

Hi all,

is it possible to prevent the deletion of attachements / documents in a support message?

The user should still be able to edit the message normally, but is not allowed to delete any attached documents.

I couldn't find any authorization object for this case.

Any help would be much appreciated.

Regards.

Daniel

[Former Member · Accepted solution]

Hi Daniel,

to do this you have to implement the BADi CRM_DOC_AUTHORITY. Check BADi documentation for further details.

Feel free to ask if you have more questions.

Regards

Ali