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Customizing message creation in work center

Former Member
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Hi all,

we have to change the layout of the message creation window in work center (Web Dynpro Component: AGS_WORK_INCIDENT_CREATE)

I've tested the enhancment functionality quite a bit, but i was not able to solve the problem.

Basically we have to add fields to the layout which correspond to the fields in the support message that should be created.

Example: The support message (ZLFN) contains a field "approver". This field has to be on the screen when creating a message and the value should transported into the created message.

Can you please tell me the basic points of how to do that.

Another way i thought about was linking direct to the blank ZLFN message (coressponding to crmd_order), but i could not find a way to do that. Maybe this is possible?

Any help would be really appreciated.

Best Regards

Daniel

Accepted Solutions (0)

Answers (1)

Answers (1)

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Hello Daniel,

Please, check the following link:

https://websmp105.sap-ag.de/~sapidb/011000358700000601362009E/WORKCENTERCUSTGUIDEVALE_EX.PDF

I hope that this link can help you.

Best Regards,

Diego Fischer,