Service Desk: Where can I create system text templates?

[MichaelGreulich]

Hello SAP gurus,

we just upgraded to SPS25 and now we have the possibility to use text templates in our Service Desk.

Unforunately I cannot find a way to create system templates.

Does anyoue of you has a clue where to find it?

Kind regards,

Michael

[fernando_rocha1 · Accepted solution]

Hi Michael,

For you question,I have uploaded a file of configuration guide.

[http://dl.dropbox.com/u/12778562/text_templates.doc]

Hope this can help.

Best Regards

Fernando

[MichaelGreulich · Accepted solution]

Hi Fernando,

thank you very much!!

All the best,

Michael