SRM Active Substitute and Approval Email

[Former Member]

Hi

I was wondering if anyone could help with an issue I have for SRM Approvals. I have Two shopping carts set up that have had an approval email sent to a user. This user though is not on site so I have set up and Active substitute for the User.

I now need to restart the Approval workflow for the two shopping carts which should in theory send out approval emails to the User in question but to their substitute as well.

Does anyone know how I can do this within SRM I am completely stuck - any help would be appreciated

Regards

Lumbyla

[masa_139]

Hi,

There are several solutions. I think forwarding the workitem is easy one.

1. Administrator forwards the workitem in SWIA transaction

2. Set passive substitute by admin. Program RMPS_SET_SUBSTITUTE. http://help.sap.com/saphelp_nw70/helpdata/en/8d/25f558454311d189430000e829fbbd/frameset.htm

3. Implement offline approval

4. Model deadline handling

Regards,

Masa