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attachment error

Former Member
0 Kudos

Dear Experts ,

We have created document form Portal, and created sucussfully, while open form Original tab document getting corrupted.

we are unable opn the file of PDF , word and excel .

while chekcing PDF error is there was an error opening the document, the file is damaged and could not be repaired.

Please guide where is the problem.

Thanks and regards

Shiva

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Shiva,

kindly check following points:

1. ECL viewer 6.0 with patch is installed on the PC.

2. Adobe acrobat version is installed.

3. Before uploading file into SAP DMS, workstation application is defined in DC30.

Hope this will resiolve the query.

Regards,

Ravindra

Former Member
0 Kudos

Dear Ravindra,

We are only facing for one document type(VEN), for other documents we can able open the files successfully.

Reagards,

Siva

Former Member
0 Kudos

resolved