How to delete message from delivering state in PI 7.11

[Former Member]

Hi Experts,

How to delete the message from delivering state in PI 7.11 as there is no concept of visual admin in 7.1 version.

Pls advice.

Thanks,

Srikanth

[marksmyth]

Hello

It is not possible to delete the message in delivering status. Most likely the queue is blocked. To unblock it you can restart the Message System service or just restart the java node.

To prevent this from occuring again:

- you can increase the number of threads available to the queue, see the blog: /people/kenny.scott/blog/2007/08/20/messaging-system-queue-properties-after-xi-30-sp19-xi-70sp11

Regards

Mark

[Former Member]

Hi,

You can't delete the message in the delivering state.

Let the message status to change to 'System error' then you will be able to cancel it.

-Supriya.

[Former Member]

Thanks for your reply supriya.. i have processed the file three weeks back and till now its in delivering state only.

How much time it will take to convert into system error.. any idea.. or any other option to delete the message in delivering state..

Thanks,

Srikanth

[Former Member]

What is the QOS for the scenario? Is it EOIO?

[Former Member]

Hi,

Did u check the receiver communication channel, what error is it showing?

-Supriya.

[Former Member]

Hi Nagarjuna,

The QOS is exactly Once as i am sending only one file.

Supriya,

The scenario is file to RFC and i am facing problem in sender CC... the message is not reached to receiver cc

Thanks,

Srikanth

[Former Member]

What is the status of the sender communication channel?

Any error can you see??

-Supriya,

[Former Member]

Hi Supriya,

There is no error in sender cc.. only i can see the message in delivering state as i am trying to process 16MB file.

With 12Mb it got processed successfully but when i tried with 16MB file it gone into delivering state.

Thanks,

Srikanth

[Former Member]

Please check in the queues (SMQR) if the message is struck with 'TimeOut' error.

If that is the case, you may need to increase the ICM_HTTP_TIMEOUT parameter value.

[former_member241146]

Hi Srikanth.

You can stop/start the communication channel receiver, then your message will be flagged with error system status.

Look also RWB->Component monitoring ->Adapter Engine ->Engine Status.

In Tab Message Overview, try to search it and stop its message.

Regards.

Bruno.

[Former Member]

Hi Bruno,

Even after stop/start the channel i can not see any error message in receiver channel, the message still persits in deliverin state.

I have gone thru the engine status/message overview there i can not fine stop button to stop its message.

Can any one suggest how could i solve the problem. Its impacting all other scenarios as while testing other scenarios, the messages are going into status " To Be Delivered ". with this its impacting all other scenarios.

Please suggest the best way to remove the messages from delivering state.

I am at 7.11 version.

Thanks,

Srikanth

[Former Member]

Hi,

Have you any old message in Waiting status for the same scenario?

Regards,

Carme

[Former Member]

See note Note 1283325 - Receiver file adapter thread hanging

Regards,

Carme

[Former Member]

Hi Alentorn,

No message is in waiting state. Yes i have already gone thru the note which you have provided.

I am not able to find the solution for making the status as system error of delivering state message.

Thanks,

Srikanth

[Former Member]

All your receiver communication channels have correctly defined a timeout?

Regards,

Carme

[Former Member]

Hi Carme,

I have defined enough timeout in receiver cc.

Thanks,

Srikanth

[Former Member]

Thanks,

Srikanth Reddy

[Former Member]

Hi Srikanth

I have the same problem as you describe. Could you write me, how you solved it?

Thanks, Pavel