Customer 1000 has AR balance Rs10000, but when an order was placed, the credit hold was generated. It indicates that this customer exceeds its credit limit, but actually NOT.In T.code FD32 Credit Limit is 10,00,000 and Credit Exposure is 10,10,000 and credit limit used 101% is there. In payment history with cash discount is 40000 and in payment data also in clearing amount it is showing Rs 40000. In FD32 it looks likes its credit exposure is more than Rs 10,00,000. Could you tell me why it happening and how to fix it? In addition, in VKM1 report, it shows Account receivable exceeds 10,00,000 also,.
I saw FD10n, In fd10n there are only two transaction in this customer account one is already cleared (Rs40000) and one is open for Rs 10000. So I am confused how system is showing that 101% credit limit is used in FD32.
Thanks in Advance