on 10-25-2010 3:53 PM
Hi All,
Customer 1000 has AR balance Rs10000, but when an order was placed, the credit hold was generated. It indicates that this customer exceeds its credit limit, but actually NOT.In T.code FD32 Credit Limit is 10,00,000 and Credit Exposure is 10,10,000 and credit limit used 101% is there. In payment history with cash discount is 40000 and in payment data also in clearing amount it is showing Rs 40000. In FD32 it looks likes its credit exposure is more than Rs 10,00,000. Could you tell me why it happening and how to fix it? In addition, in VKM1 report, it shows Account receivable exceeds 10,00,000 also,.
I saw FD10n, In fd10n there are only two transaction in this customer account one is already cleared (Rs40000) and one is open for Rs 10000. So I am confused how system is showing that 101% credit limit is used in FD32.
Thanks in Advance
Hi Ravi,
Please check the order you created by entering the order number in the report CHECK_CM. This is an extensive report which will explain you about every check done related to credit. Probably it may help you in tracing error. Check whether static check is getting evaluated or not as per what you thought of happening for the order.
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i got the solution
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Hi,
Murali is right. Check SAP Note Number 400311 RVKRED77: Reorganization credit data, new documentation for futher info.
Regards,
Eduardo
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Check for any open orders or deliveries against this customer (payer) which may add up to the value, also please check if the risk category was changed recently.
u can get the list of documents under the table s067 & S066.
rgds
ilango
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Hello Ravindra,
The inconsistency could be due to update errors.
SAP has provided a report to correct this kind of issues, please run the following report this should solve your issue.
RVKRED77 Reorganization credit data SD: This report enables you to reorganize open credit, delivery and billing document values. It is used, for example, when updating errors occur.
If you want to Simulation first then, you can use the report RVKRED88.
Regards,
Murali
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