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CUP error : change request not getting closed .SP 12 issue

Former Member
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Dear expert

we recently upgraded from 5.2 to 5.3 SP12 .Now we there are some old request from 5.2 which are not getting closed in 5.3 .

These request are change request as we have already taken follwoing steps :

1. added USER DEFAULT in Change request type .

2. Created dummy entry in USER DEFAULT .

All new request are getting closed .

Strange behaviour here is that few request to the same backend system are getting closed .Only few are there which are not getting closed .

Thanks & Regards

Asheesh

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Answers (1)

Answers (1)

Former Member
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even old request were closed after adding all the system in dummy entry .