Cannot create DMR through DP91 amount to be billed is zero

[Former Member]

Hi Gurus,

im trying to create DMR through DP91 but when i process DP91 amount to be billed is already zero, i checked my Work order history log i cannot find the Sales order who billed the service. is anyone can help on how to determine what sales order used that the DP91 is being billed. or table to checked wherein the service is billed and what sales order is used.

[Former Member]

Hi, what ever became of your issue. We have experienced the same issue at times and the missing invoicing is worth more than a 1m. Since is shows nothing to be billied, and everything is displayed in Amount already billed, it's impossible to get the Billing Request and therefor the Invoice.

Could it be related to the deletion of a Billing Request that has had its reason for rejection codes removed?

Hope we can get some experienced input. I did come up with a custom solution.