Error in Calculating Files in Maintenace optimizer

[Former Member]

Hi Gurus

My Solution Manager EHP1 has been working perfectly but today when i tried to calculate support package stack files for a satellite system, i encountered an error on step "Select OS/DB-Dependent Files". The error message i am getting is :

Error An exception with the type CX_SY_REF_IS_INITIAL oc curred, but was neither handled locally, nor decla red in a RAISING clause

If i click on the error i get: Message Number: /TMWFLOW/MO_BACKEND007

I tried checking in st22 but i could not find any short dump. I have also tried searching for notes without any success. Any help will be most welcome.

Regards

Partson

[mateus_pedroso · Accepted solution]

This issue is usually a problem in the SAP backend. You must open a message under component SV-SMG-MAI and advise them about this issue.

[Miguel_Ariño]

Hello,

What Support Package is your Solution Manager on?

For systems on SP18 and higher, please reactivate the BC-Sets one by one in the sequence below using transaction SCPR20.

It is fine if the activation ends with a warning.

SOLMAN40_MOPZ_TTYP_SLMO_000

SOLMAN40_MOPZ_001

SOLMAN40_MOPZ_SP18

Best regards,

Miguel Ariñ

[Former Member]

Hi,

Please kindly verify if you had the requirements stated in the note 1485385.

Hope this helps.

Cheers

SH

[Former Member]

Hi all

I have been using the maintenance optimizer for some time now on this system and it has been working fine that is it has been calculating stack files for all connected systems. I even did an enhencement package 4 installation using the maintenance optimizer i didn't get that error.

I tried opening sapnote 1485385 but i got the message :"The requested SAP Note is either in reworking or is released internally only"

Regards,

Partson

[sumi_susan2]

Hi,

Are you using the optimizer for this solution[systems selected currently] for the first time? Can you check the connection with the backend systems, also please check the logs in the work directory.

Regards,

Sam

Edited by: Cherry S on Oct 21, 2010 12:21 PM