SRM 5.0 Installation failing with JAVA Server process exit code -11113

[Former Member]

Hi

I am installing SRM 5.0 (ABAP+JAVA) stack on Windows 2003 Server with MS SQL 2005.I am facing an error at "Prepare to install minimal configuration" phase. The JAVA serverprocess going down with error code -1113.

The log file std_server0.out contails

24.926: [GC 24.926: [DefNew: 105655K->22719K(131328K), 0.0607700 secs] 105655K->22719K(1004800K), 0.0608326 secs]

Service com.sap.security.core.ume.service started. (1860 ms).

Service tc_disdic~srv started. (407 ms).

Oct 20, 2010 11:08:27... ...xt.<init>(UserContextSpi, Properties) [SAPEngine_System_Thread[impl:5]_28] Fatal: Can not instantiate UserContext with given properties.

service security ================= ERROR =================

Core service security failed. J2EE Engine cannot be started.

com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:181)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:77)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135)

... 5 more

com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:181)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:77)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135)

... 5 more

[Framework -> criticalShutdown] Core service security failed. J2EE Engine cannot be started.

Oct 20, 2010 11:08:27... com.sap.engine.core.Framework [SAPEngine_System_Thread[impl:5]_28] Fatal: Critical shutdown was invoked. Reason is: Core service security failed. J2EE Engine cannot be started.

I have already checked SAP Note # 1042418. Please help me to continue installation.

Thanks,

Ajay.

[Former Member]

Hi,

Check whether the users J2EE_GUEST and SAPJSF created in eth ABAP UME client and ensure that the users are not locked and u r able to login to the ABAP UME client with those users.

Regards,

Varadharajan M

[Former Member]

Hi,

I have checked those users exist in 001 client and the J2EE_GUEST was locked and password was deactivated. I have unlocked and assigned the master password, but still same issue. I have checked one recently installed Solution manager system, there also J2EE_GUEST was locked and deactivated but that server is working fine. Please help me in resolving the issue.

Thanks,

Ajay.

[Former Member]

Hi,

What about the user SAPJSF ? Try to unlock the user J2EE_GUEST and set the master password(the password which u have specified for this user in the SAPINST) and retry the installation. I hope the user J2EE_ADMIN is still accessible.

Regards,

Varadharajan M

[Former Member]

Hi,

SAPJSF has the readonly access role and is active as system user. I had already reset the J2EE_GUEST user PW to Master Password and J2EE_ADMIN also working fine with Master password.

Options I have tried.

1. Retried SAP Installation many times as of SAP note.

2. Stopped and restarted the Server and started the Installation again.

3. Checked Configtool for the non-int values for the parameters mentioned in above note.

4. Upgraded Kernel to the latest level with JSPM.

5. Tried upgrading JAVA stack (SAPJEE comp etc) but since JAVA is down its not possible.

6. Set the JAVA PATH env.

I have installed JDK 1.4.2_28 latest version. Does it cause any issue?

Thanks,

Ajay.

[Former Member]

Hi Ajay,

Search for the server0 log and post the same here.

Regards,

Varadharajan M

[Former Member]

Hi Varadharajan

it was the same error I have posted in server_out. I remember both were with same content. Sorry I am not in the office now.

Thanks,

Ajay.

[Former Member]

Hi,

Please find the server0.log below

[Thr 7128] Wed Oct 20 12:55:39 2010

[Thr 7128] JLaunchIExitJava: exit hook is called (rc = -11113)

[Thr 7128] **********************************************************************

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************

[Thr 7128] JLaunchCloseProgram: good bye (exitcode = -11113)

Thanks,

Ajay.

[former_member227283]

Hi Ajay,

It seems your JDK problem.

Install the JDK with version JDK 1.4.2_12.

Thanks

Anil

[former_member432219]

Hi Ajay

The problem most likely lies in the UME property values. You need to use the configtool to check them since the AS Java is offline. Since this is a dual stack system, ensure that ume.persistence.data_source_configuration is set to

dataSourceConfiguration_abap.xml

Refer to the documentation [Offline Configuration of the UME for AS ABAP|http://help.sap.com/saphelp_nw70ehp1/helpdata/en/45/1bbdccc7850064e10000000a1553f7/content.htm]

There maybe more information about the issue in the server defaultTrace, so if checking the UME properties does not resolve the issue match the errors in std_server0.out to the errors from the same timestamp in the defaultTrace

[Former Member]

Hi Ajay,

Maintain the correct password for the J2EE_Admin in the secure store in the config tool. Also check the following entries are maintained correctly in the property com.sap.security.core.ume.service in the path config-data-->Global Server configuration -> Services.

ume.r3.connection.master.client

ume.r3.connection.master.password

Regards,

Varadharajan M

[Former Member]

Hi all,

I have tried the options u told

1. I have tried JDK 1.4.2_17 and 1.4.2_26 and now again 1.4.2_28 but for all versions error is same.

2. Compared Config tool parameters with existing server which are same but few extra params in new installation.

3. I have checked the path config-data-->Global Server configuration -> Services for

ume.r3.connection.master.client -

---

001

ume.r3.connection.master.password------ already exists ******

4. Edited master PW, client, ashost local - > HOSTNAME, sysnr $$- >70.

Issue still not resolved getting the same error.

Thanks,

Ajay.

Edited by: Ajay_Basis on Oct 21, 2010 11:31 AM

[Former Member]

As mentioned by Patrick

>>There maybe more information about the issue in the server defaultTrace, so if checking the UME properties does not resolve the issue match the errors in std_server0.out to the errors from the same timestamp in the defaultTrace

The isse is Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

if you search on marketplace or SND for No active userstore is set you will get solution.

[Former Member]

Hi,

I have also checked default trace file I dont find any difference and there is no time stamp to compare like in server.out file.

There is one error about J2EE_GUEST above some lines but I have already unlocked and assigned Masterpassword. Please find the log below

Part of default Trace file:

#0050568300150021000000050000177400049320596DFB78#1287667055450#com.sap.engine.services.userstore##com.sap.engine.services.userstore.UserContext.<init>(UserContextSpi, Properties)#######Session Reader for cluster node 709173700##0#0#Fatal#1#/System/Security#Plain###Can not instantiate UserContext with given properties.#

#1.5 #0050568300150021000000060000177400049320596E2E5E#1287667055450#com.sap.engine.services.userstore##com.sap.engine.services.userstore.UserContext.<init>(UserContextSpi, Properties)#######Session Reader for cluster node 709173700##0#0#Fatal##Java###Can not instantiate UserContext with given properties.

[EXCEPTION]

#1#com.sap.security.core.server.userstore.UserstoreException: Anonymous user configuration corrupt at com.sap.security.core.server.userstore.UserContextUME.enginePropertiesChanged(UserContextUME.java:838) at com.sap.engine.services.security.userstore.context.UserContext.<init>(UserContext.java:53) at com.sap.engine.services.security.server.UserStoreImpl.<init>(UserStoreImpl.java:139) at com.sap.engine.services.security.server.UserStoreFactoryCache.registerUserStore(UserStoreFactoryCache.java:142) at com.sap.engine.services.security.server.UserStoreFactoryImpl.<init>(UserStoreFactoryImpl.java:59) at com.sap.engine.services.security.userstore.UserStoreService.<init>(UserStoreService.java:51) at com.sap.engine.services.security.server.SecurityContextImpl.getUserStoreContext(SecurityContextImpl.java:213) at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405) at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84) at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58) at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135) at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214) at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144) at com.sap.engine.frame.core.thread.Task.run(Task.java:64) at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81) at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152) Caused by: com.sap.security.api.UMException: Cannot find first configured anonymous user: J2EE_GUEST: USER_AUTH_FAILED: User account for logonid "J2EE_GUEST" not found! at com.sap.security.core.logon.imp.AnonymousUser.initialize(AnonymousUser.java:86) at com.sap.security.core.logon.imp.AnonymousUser.getAnonymousUser(AnonymousUser.java:190) at com.sap.security.core.server.userstore.UserContextUME.enginePropertiesChanged(UserContextUME.java:833) ... 15 more # #1.5 #0050568300150021000000080000177400049320596EB1A1#1287667055497#com.sap.engine.services.security##com.sap.engine.services.security#######Session Reader for cluster node 709173700##0#0#Error#1#/System/Security#Java#security_0001##Unexpected exception:## #1.5 #0050568300150021000000090000177400049320596EB320#1287667055497#com.sap.engine.services.security##com.sap.engine.services.security#######Session Reader for cluster node 709173700##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:181)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:77)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135)

... 5 more

#

#1.5 #00505683001500210000000B0000177400049320596F477C#1287667055528#com.sap.engine.core.service630.container.ServiceRunner##com.sap.engine.core.service630.container.ServiceRunner#######Session Reader for cluster node 709173700##0#0#Error#1#/System/Server#Plain###Service security error. Nested exception is: com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:181)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:77)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135)

... 5 more

#

#1.5 #00505683001500210000000D0000177400049320596F4930#1287667055528#com.sap.engine.core.service630.container.ServiceRunner##com.sap.engine.core.service630.container.ServiceRunner#######Session Reader for cluster node 709173700##0#0#Error#1#/System/Server#Java###Core service security failed. J2EE Engine cannot be started.

[EXCEPTION]

#1#com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:181)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:77)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135)

... 5 more

#

#1.5 #00505683001500210000000F0000177400049320596F4A94#1287667055528#com.sap.engine.core.Framework##com.sap.engine.core.Framework#######Session Reader for cluster node 709173700##0#0#Fatal#1#/System/Server/Critical#Plain###Critical shutdown was invoked. Reason is: Core service security failed. J2EE Engine cannot be started.

Thanks,

Ajay

[Former Member]

hi All,

Restarted the fresh installation again but again faced the same issue. Is there any help available on this? Please suggest if I am missing any thing to check as part of troubleshooting.

Thanks,

Ajay.

[former_member432219]

Hi Ajay

The AS Java is trying to find the first configured anonymous user from the value of parameter ume.login.guest_user.uniqueids

This user is J2EE_GUEST but the user cannot be found, and the AS java cannot start without an anonymous user.

Please doublecheck which client is specified for ume,r3,connection.master.client. Then log directly onto that client using SAP GUI and check that J2EE_GUEST exists in that client.

Are there are any other details about the J2EE_GUEST user in the trace, for example that the user is not unique for example?

[Former Member]

Hi Patrick,

By default installation locking user J2EE_GUEST, have checked in other system also J2EE_GUEST is locket byr system manager but working fine there. I have also tried unlocking J2EE_GUEST and assigned master password and tried logging in through GUI successfully. I have also checked master client in config tool which is 001. But still issue exists.

The new default trace log:

#1.5 #005056830015001F00000006000012F00004936F639CE783#1288006528726#com.sap.engine.services.userstore##com.sap.engine.services.userstore.UserContext.<init>(UserContextSpi, Properties)#######SAPEngine_System_Thread[impl:5]_28##0#0#Fatal#1#/System/Security#Plain###Can not instantiate UserContext with given properties.#

#1.5 #005056830015001F00000007000012F00004936F639CE7D3#1288006528726#com.sap.engine.services.userstore##com.sap.engine.services.userstore.UserContext.<init>(UserContextSpi, Properties)#######SAPEngine_System_Thread[impl:5]_28##0#0#Fatal##Java###Can not instantiate UserContext with given properties.

[EXCEPTION]

#1#com.sap.security.core.server.userstore.UserstoreException: Could not create user null at com.sap.security.core.server.userstore.UserContextUME.engineCreateUser(UserContextUME.java:342) at com.sap.security.core.server.userstore.UserContextUME.enginePropertiesChanged(UserContextUME.java:769) at com.sap.engine.services.security.userstore.context.UserContext.<init>(UserContext.java:53) at com.sap.engine.services.security.server.UserStoreImpl.<init>(UserStoreImpl.java:139) at com.sap.engine.services.security.server.UserStoreFactoryCache.registerUserStore(UserStoreFactoryCache.java:142) at com.sap.engine.services.security.server.UserStoreFactoryImpl.<init>(UserStoreFactoryImpl.java:59) at com.sap.engine.services.security.userstore.UserStoreService.<init>(UserStoreService.java:51) at com.sap.engine.services.security.server.SecurityContextImpl.getUserStoreContext(SecurityContextImpl.java:213) at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405) at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84) at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58) at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135) at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214) at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144) at com.sap.engine.frame.core.thread.Task.run(Task.java:64) at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81) at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152) Caused by: com.sap.security.api.InvalidLogonIdException: LOGONID_IS_NULL at com.sap.security.core.logon.imp.SecurityPolicy.isLogonIdValid(SecurityPolicy.java:825) at com.sap.security.core.imp.UserAccountFactory.newUserAccount(UserAccountFactory.java:424) at com.sap.security.core.server.userstore.UserContextUME.engineCreateUser(UserContextUME.java:336) ... 16 more # #1.5 #005056830015001F00000009000012F00004936F639D1E27#1288006528726#com.sap.engine.services.security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_28##0#0#Error#1#/System/Security#Java#security_0001##Unexpected exception:## #1.5 #005056830015001F0000000A000012F00004936F639D1FA7#1288006528742#com.sap.engine.services.security##com.sap.engine.services.security#######SAPEngine_System_Thread[impl:5]_28##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:181)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

at com.sap.engine.services.security.server.UserStoreFactoryImpl.getActiveUserStore(UserStoreFactoryImpl.java:77)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.update(LoginModuleHelperImpl.java:405)

at com.sap.engine.services.security.server.jaas.LoginModuleHelperImpl.<init>(LoginModuleHelperImpl.java:84)

at com.sap.engine.services.security.server.SecurityContextImpl.<init>(SecurityContextImpl.java:58)

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:135)

... 5 more

#

#1.5 #005056830015001F00000010000012F00004936F639D265F#1288006528742#com.sap.engine.core.Framework##com.sap.engine.core.Framework#######SAPEngine_System_Thread[impl:5]_28##0#0#Fatal#1#/System/Server/Critical#Plain###Critical shutdown was invoked. Reason is: Core service security failed. J2EE Engine cannot be started.#

It is giving can not create user NULL ( I have tried giving read write role to SAPJSF user). Please suggest any way to resolve the issue.

Thanks,

Ajay.

[Former Member]

This message was moderated.