Dunning for Public Insitutions

[Former Member]

Hi Experts!

How are you? We are dealing here with a situation, and we really need your help and experience in SAP ISU.

Regarding dunning, we have the following scenario with public institutions:

1 - We have one City Hall which have several water services for Schools and Hospital

2 - The billing and invoicing is done vs the school and the hospital.

3 - If any of these services (or both) have open items which are being dunned, the dunning process must be done vs the City Hall. That is to say, that in these cases we need one dunning line for the City Hall. In fact, we have to print a letter which is addressed to the city Hall, detailing the services which are being "dunned".

We are executing our dunning process by Contract Account, and we have a dunning grouping (which verifies the Alternative partner for dunning). We also have assigned to the School Contract Account and Hospital Contract Account the City Hall Partner as Alternative Dunning partner (The School and Hopsital Partners are the Account Holder for the Contract Accounts). Despite this configuration it is always generating two lines (one for each contract Account).

Do you know if the dunning run parameters are correct? Is it the grouping ok?

Any idea will be very helpful!

Best Regards!

LUCAS

[former_member215295]

Hi Lucas,

Have you checked whether collective billing will work to your scenario ?

thanks,

VR