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CRM Internet Sales: error occurs when session expires

Former Member
0 Kudos

Hi all!

I'm developing an Internet Sales 4.0 (CRM). We're getting an error when session expires and try to launch an action. These are the steps I take:

1) Login on to ISA CRM.

2) Choose the shop in showshoplist.jsp

3) Click on button or link that calls an action.

Everything works fine. Then, I wait for session expires. When I click on another link, with invalidate session, ISA doesn't detect it or it produces an uncached exception.

This is the ServletException (it shows in managers/console_logs/2004_10_21_at_16_3_9_error.log) that it launches:

javax.servlet.ServletException

at

com.inqmy.services.servlets_jsp.server.jsp.PageContextImpl.handleErrorPage(PageContextImpl.java:750)

at

com.inqmy.services.servlets_jsp.server.jsp.PageContextImpl.handlePageException(PageContextImpl.java:719)

at

jsp_invalidsession1090342164478._jspService(jsp_invalidsession1090342164478.java:210)

at

com.inqmy.services.servlets_jsp.server.jsp.JSPServlet.service(JSPServlet.java:306)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:275)

at

com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:310)

at

org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)

at

com.sapmarkets.isa.core.ActionServlet.processActionForward(ActionServlet.java:264)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)

at com.sapmarkets.isa.core.ActionServlet.process(ActionServlet.java:422)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:275)

at

com.inqmy.services.servlets_jsp.server.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:310)

at

org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)

at

com.sapmarkets.isa.core.ActionServlet.processActionForward(ActionServlet.java:264)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)

at com.sapmarkets.isa.core.ActionServlet.process(ActionServlet.java:422)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at

com.inqmy.services.servlets_jsp.server.FilterChainImpl.runServlet(FilterChainImpl.java:137)

at

com.inqmy.services.servlets_jsp.server.FilterChainImpl.doFilter(FilterChainImpl.java:70)

at com.tealeaf.capture.LiteFilter.doFilter(LiteFilter.java:98)

at com.sapmarkets.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:57)

at

com.inqmy.services.servlets_jsp.server.FilterChainImpl.doFilter(FilterChainImpl.java:65)

at

com.inqmy.services.servlets_jsp.server.RunServlet.runSerlvet(RunServlet.java:135)

at

com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.startServlet(ServletsAndJspImpl.java:833)

at

com.inqmy.services.httpserver.server.RequestAnalizer.checkFilename(RequestAnalizer.java:665)

at

com.inqmy.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:312)

at com.inqmy.services.httpserver.server.Response.handle(Response.java:173)

at

com.inqmy.services.httpserver.server.HttpServerFrame.request(HttpServerFrame.java:1229)

at

com.inqmy.core.service.context.container.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:36)

at com.inqmy.core.cluster.impl5.ParserRunner.run(ParserRunner.java:55)

at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)

at java.security.AccessController.doPrivileged(Native Method)

at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:148)

-


And the isaruntime.log shows (last action and session expires):

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.UpdateItemsFromPageAction'

[path]='/catalog/updateItems'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.UpdateItemsFromPageAction'

[path]='/catalog/updateItems'

[forward]='/catalog/products.do?popUpCompare=yes' [exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetProductsAction'

[path]='/catalog/products'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetProductsAction'

[path]='/catalog/products' [forward]='/b2b/captureviewcategory.do'

[exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.isacore.action.CaptureViewCategoryAction'

[path]='/b2b/captureviewcategory'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.isacore.action.CaptureViewCategoryAction'

[path]='/b2b/captureviewcategory' [forward]='/catalog/itemPage.do'

[exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetItemPageAction'

[path]='/catalog/itemPage'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetItemPageAction'

[path]='/catalog/itemPage' [forward]='/catalog/contracts.do'

[exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.ISAGetContractInfoAction'

[path]='/catalog/contracts'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.ISAGetContractInfoAction'

[path]='/catalog/contracts' [forward]='/catalog/getAttributes.do'

[exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetCategorieAttributesAction'

[path]='/catalog/getAttributes'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetCategorieAttributesAction'

[path]='/catalog/getAttributes' [forward]='/catalog/prices.do'

[exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetPricesAction'

[path]='/catalog/prices'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.GetPricesAction'

[path]='/catalog/prices' [forward]='/auction/bidder/checkforauctions.do'

[exectime]='0'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.auction.bidder.actions.CheckAuctionsForItems'

[path]='/auction/bidder/checkforauctions'

Oct 21, 2004 4:38:32 PM b2b.tracing.isa.runtime

[Client_Thread_14] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.auction.bidder.actions.CheckAuctionsForItems'

[path]='/auction/bidder/checkforauctions'

[forward]='/catalog/ProductsISA.jsp' [exectime]='0'

Oct 21, 2004 4:38:40 PM b2b.tracing.isa.runtime

[Client_Thread_15] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='begin'

[actionclass]='com.sapmarkets.isa.catalog.actions.CompareItemsAction'

[path]='/catalog/compareItems'

Oct 21, 2004 4:38:40 PM b2b.tracing.isa.runtime

[Client_Thread_15] Debug:

[ID705633361DB0.5192807066445237End|?][actionxecution]='end'

[actionclass]='com.sapmarkets.isa.catalog.actions.CompareItemsAction'

[path]='/catalog/compareItems' [forward]='/catalog/CompareItemsISA.jsp'

[exectime]='0'

Oct 21, 2004 5:05:02 PM b2b.tracing.isa.runtime

[CCCexpiration] Debug: [released|?][jcofuncionexecution]='begin'

[funcname]='SRET_INDEX_STORAGE_SEARCHING'

[ashost]='pordes1.rfc_sapretrieval' [sysid]='(extern)'

Oct 21, 2004 5:05:02 PM b2b.tracing.isa.runtime

[CCCexpiration] Debug: [released|?][jcofunctionexecution]='end'

[funcname]='SRET_INDEX_STORAGE_SEARCHING'

[ashost]='pordes1.rfc_sapretrieval' [sysid]='(extern)' [exectime]='15'

Oct 21, 2004 5:05:16 PM b2b.tracing.isa.runtime

[CCCexpiration] Debug: [released|?][jcofuncionexecution]='begin'

[funcname]='SRET_INDEX_STORAGE_SEARCHING'

[ashost]='pordes1.rfc_sapretrieval' [sysid]='(extern)'

Oct 21, 2004 5:05:16 PM b2b.tracing.isa.runtime

[CCCexpiration] Debug: [released|?][jcofunctionexecution]='end'

[funcname]='SRET_INDEX_STORAGE_SEARCHING'

[ashost]='pordes1.rfc_sapretrieval' [sysid]='(extern)' [exectime]='15'

Thank you very very much!

Best regards!!

Antonio.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

A fix for this is to implement your own Servlet Filter which checks if the session is valid for all .do calls. If it isn't it will re-initiate the session or redirect the user to the front page of the shop.

This works well for the ISA shops.

Cheers,

Kalle

Former Member
0 Kudos

Hi Kalle,

I'm trying that what you said, but I'm having problems with the url-pattern. How to set this? The default application has *.do and .jsp as url-pattern for TeaLeafCapture. Then I wrote / as MySessionFilter pattern, but Server Error 500 occurs. All the server calls has to pass through MySessionFilter.

Thank you!!

Best regards,

Antonio.