mark a tast as generak

[Former Member]

Hi,

how can I mark a TASK e.g. 'TS10407972' as general in PFTC

Regards

Marco

[masa_139 · Accepted solution]

Hi,

Here is the menu path.

Additinal Data -> Agent Assignment -> Maintain

Edit -> Attributes

Regards,

Masa

[Former Member]

Hi

THis is also possible via IMG > SRM Server> Cross application basic settings--> Business workflow --> Process controlled workflow --> Technical Configuration --> Generalize Tasks

Regards

Virender Singh