on 10-17-2010 9:43 AM
User is unable to download the attachment.when user try to down load the attachment,system asking USER NAME &PSW.user keep on giving inputs.but system keep on asking.If user stop giving or cancel ,user getting LOGON FAILED error message .
1.this problem is only for one user.
2.from day one ,user created,has this problem
3.tried in another system,no use.
4.Attachment uploaded by same user.
please suggest me ,what could be the reason,and how to resove this?
many thanks
Edited by: informationtechnology on Oct 17, 2010 10:44 AM
Check in SICF to see if the docserver service has logon data provided. With this populated, it shouldn't ask for a name and password when viewing attachments.
Path: /default_host/sap/ebp/
Service: docserver
Regards,
Scott
Edited by: Scott Reagan on Oct 18, 2010 8:01 AM
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Dear Scott,
Thank you so much for ans,but only one user has this problem.and could expalin me how to check as you said.I gone through the navigation as you said
Path: /default_host/sap/ebp/
Servuce: docserver
I donot know how to check.plz explain mein detail.If you give ur mail id i could send the error scrren shot.
Many Thanks
Here are the steps:
1. Execute SICF transaction.
2. Enter docserver as Service Name.
3. Execute
4. Double Click docserver in the returned list.
5. Click logon data tab and verify that logon information is maintained for the service.
Regards,
Scott
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