Close open sales order with no subsequest documents

[Former Member]

Hi,

I have a scenario where line items in a sales order have been rejected citing a reason. But for two of these line item materials in a report are showing up as open with zero quantity (comes up as error in report). The quantity of all line items in the sales order is zero. These line item description column is complete.

how can this be corrected. how the sales orders can be made completed, without deleting line items.

Thanks

Sharan

[sidi_reghioui · Accepted solution]

Just a quick check,

do all items you rejected have been assigned the same reason for rejection.

[Former Member · Accepted solution]

Yes.

And I refered note 210885 that was helpful.