Crystal Reports has Stopped Working

Hi Experts,

I've been running Crystal Reports 2008 for over a year on Windows 7 Professional. About 2 weeks ago I went to modify a report template and got the message "Crystal Reports has Stopped Working", before I could load any report template.

To my knowledge nothing has changed on my computer, Visual Studio 2008 runs fine and Crystal works fine on other machines in the office.

I uninstalled both Crystal 2008 and Visual Studio 2008 Basic Crystal and deleted the C:\Program FIles\Crystal Reports and C:\Program Files\Business Objects folders. Then reinstalled the Crystal Reports 2008 SP3 full install. I get the same result.

After the error box pops up I'm asked if I want to Debug, so I answerred yes and went into Visual Studio 2008.

The unhandled exception is from crw32.exe ( at 0x76F00E79 address 0xC00000FD Stack overfolw

Other modules in the call stack are:

msvcrt.dll (7.0.7600.16385)

gdi32.dll (6.1.7600.16385)

msls31.dll (3.10.349)

mshtml.dll (8.0.7600.16671)

Please can you help me with this one please?

Many thanks in advance for any help!

Dale Roedger


Something simular is happening to alot of people and it seems to be related to windows updates. Look at:





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