Item not getting Transfered to Shopping Cart

[Former Member]

Hello All,

We are punching out to catalog successfully and when we select the items from the catalog and checkout from the catalog, nothing is getting transfered to SRM shopping cart. Any leads on resolving this issue. Thanks in advance.

Regards

Sathya

[Former Member]

Solution provided

[Former Member]

Hi Satya,

If you are on SRM 7.0, it might be the case that catalog is getting stuck at inbound/outbound handler. Please check the below notes.

SAP Note 1264879 - Transferred Catalog items get stuck at Inbound Handler

SAP Note 1287412 - Prerequisites for OCI integration in SRM 7.0

SAP Note 1405908 - Issues with 3rd Party catalog integration with SRM 7.0

Thanks,

Anshuk Saxena

[Former Member]

Hi. You can also try in SLG1. As long as you have ticked "Error handling" in the catalogue config in SRM then if there are any data issues it should post them into SLG1.

Regards,

Dave.

[ricardo_cavedini]

Hello,

You can set an external breakpointe at FM BBP_WS_IMPORT_SC_DATA and check the OCI data that is being sent from catalog to SRM.

Then, check if OCI is being properly sent to SRM according OCI manual - release 4.0.

At page 14 we have:

The following fields are required fields in all cases:

Either NEW_ITEM-DESCRIPTION[n] or NEW_ITEM-MATNR[n] must be filled. Only one of the two should be filled.

NEW_ITEM-QUANTITY[n]

The following fields are required fields depending on conditions:

NEW_ITEM-UNIT[n] if NEW_ITEM-MATNR[n] has not been filled;

NEW_ITEM-CURRENCY[n] if NEW_ITEM-PRICE[n] has been filled;

NEW_ITEM-EXT_SCHEMA_TYPE[n] if NEW_ITEM-EXT_CATEGORY_ID[n] or NEW_ITEM-EXT_CATEGORY[n] are used;

NEW_ITEM-EXT_QUOTE_ID[n] if NEW_ITEM-EXT_QUOTE_ITEM[n] has been used;

NEW_ITEM-CONTRACT[n] if NEW_ITEM-CONTRACT_ITEM[n] has been used.

Kind regards,

Ricardo