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Service Desk Status change

former_member424387
Participant
0 Kudos

Hello All,

Is it possible to know who changed the Status of the Ticket. for ex, from "New" to "in Process"

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

HI,

when u are in the CRMD_ORDER press ALT and then goto EXTRAS->Change Documents. There u can see all changes in the ticket.

Regards

Abosi

Answers (0)