Problem with barcode print in Adobe From

[george_heta]

Hello All,

We are using Adobe Forms to print our shipping labels and this as been working well for few years now. These labels include readable text and barcodes. The barcodes are 1-D but recently we now have a need to print 2-D barcodes.

We are able to print PDF-417 as a 2-D barcode on the form, but when we try to print Datamatrix barcode, the barcode does not show and instead we just see the text which should have been encoded as 2-D barcode.

We analyze the spool output file on the server to check the correct print controls are being sent to label printer. Our printer is a Zebra S4M using ZPLII. We send test form to our printer which will print two barcodes only (both 2-D), one is PDF-417 the other is Datamatrix. The spool output when viewed in Wordpad, is as below:

^XA

^PRALH0,3

^XZ

^CI13XA

^LL1219

^FO127,102

^BY3,,203

^B7N,,5,,,N

^FHFD1234567890

^FS

^FO127,356

^FHFD1234567890

^FS

^XZ

The ^B7 print control is the barcode PDF-417 control code. The Datamatrix control code ^BX is missing and should appear where there is an empty line. If we edit the spool output file and add the missing control code sequence, and then reprint the spool from SAP, then the Datamatrix 2-D barcode prints correctly.

So for some reason, the .zpl spool output file is not being generated with the ^BX control code sequence for the datamatrix barcode. We cannot find any information on why this is so.

We are running ECC6 SP11 (single stack) and ADS is running on a separate dual-stack BI system (NW2004s SP21).

Our Zebra S4M printer firmware is V53.17.6Z, and printer driver is ZebraDesigner 2.6.42 (Build 2382). Our SAP device type which is assigned is AZPL203. Our ADS version is 7.00.21.0.

We are seeing the same problem if we print test label from ECC or BI system. ECC kernel is 700 patch 266. BI kernel is 700 patch 254.

We have found SAP Notes related to incorrect ZPL format in ^BX for NW7.1 and NW7.1 EhP1, but not for NW7.0.

Has anyone else come across a problem like this before? Any advice would be much appreciated and duly rewarded.

Thanks in advance

George

[george_heta]

Issue is resolved.

We updated our ADS to 7.11.5.0