Repairs order (RAS)

[Former Member]

Hi everybody,

I have a problem which I wanna describe below:

I have created a repair order ZRAS (ZRAS is a copy of RAS) and I successfully did everything needed til DP90.

I'm no at the step to create an invoice for that repair.

Items:
                                        vbap-uepos
-----+-------------+---------+-----+---+-----------+--------------
10000 9-999-99-0001  1,000    IRRS  H               service item
10100 4-075-03-0577  1        IRRE  PC  10000       return item
10200 9-999-99-0001  1,000    IRRP  H   10000       repair 
10300 4-075-03-0577  1        IRAL  PC  10000       delivery item
10400 9-999-99-0003           IRIN  H   10000       billing item
      9-999-02-0001                                 shipping item       	                                        	      

In our system we have to handle shipping costs as items, means we do not use header conditions for

that costs. This is due to the fact, that our revenue account determination is based on material groups!

When I add the shipping material (9-999-02-0001) for shipping costs it says "No item category available ( Table T184 ZRAS ZNRF )"

fyi: ZNRF is a value item like TAW.

In VOV4 I have the following entry:

SaTy     ItCGr    Usg.     HLevItCa      DfltC      
ZRAS     ZNRF              IRRS          IRIN

Coming to my problem:

When I put 10000 into uepos of the shipping material it determines ItmCat. IRIN which is perfect.

Now I'm able to invoice service, used parts and shipping cost alltogehter in 1 invoice.

My problem is that I do not want the user to always enter the UEPOS in the shipping material manually.

I almost tried any user_exit within MV45AFZZ and MV45AFZB but they do not trigger early enough!

I always get the the message mentioned above ("No item category available ...".

Does anyone have an idea how to solve this?

Cheers

Wolfgang

[Former Member · Accepted solution]

Wolfgang

I will give you an idea which you need to develop into a full blown solution.

I think you need to work with 'Repair Procedure" to trigger a sub item automatically. This works with actions to create default or manual subitems. Firstly using t code VOV7, find out what repair procedure is assigned to the main Item (1000) cat IRRS, then modify it to achieve what you want:

Config Path:

SPRO/IMG/Sales and Distribution/Sales/Customer Service/Returns and Repairs Processing/Define Repairs Procedure

SPRO/IMG/Sales and Distribution/Sales/Customer Service/Returns and Repairs Processing/Maintain Repair Actions

Hope this helps. Let me know.

[Former Member]

Also checkout this link to know how actions work

http://help.sap.com/erp2005_ehp_04/helpdata/EN/bf/294dace59b11d194f200a0c9308b0b/frameset.htm

[Former Member]

Wolfi

I think you need to create a new action or possibly work with action 103 which deals with outbound delivery. I am not an expert here, so my suggestion may have some holes in it.

Also I think you need to work with your item cat assignment. Each of the action is prefixed by R and becomes the usage which is seen in item cat assignment, see below:

RAS NORM R101 IRRS IRRE

RAS NORM R102 IRPA IRRP

RAS NORM R102 IRRS IRRP

RAS NORM R103 IRPA IRAL

RAS NORM R103 IRRS IRAL

RAS NORM R104 IRPA IRLB

RAS NORM R104 IRRS IRLB

RAS NORM R105 IRPA IRLA

So I am thinking if you change the entry RAS NORM R103 IRRS IRAL to RAS NORM R103 IRRS IRIN may be it will work, But then you are saying this is shipping cost material and not a shipping (Packaging) material, so I am having second thoughts on this.

There is one more type of usage SEIN- DItem is Bill.Relev. and another SENI-DItem not Bill.Relev and they have few entries like this:

RAS NORM SEIN IRPA IRIN

RAS NORM SEIN IRRS IRIN

RAS NORM SENI IRPA IRNI

RAS NORM SENI IRRS IRNI

I think you may have to make the usage SEIN to work for you but don't know how.

[Former Member]

Hi,

thanks for your reply!!!

Checked VOV7 to find out repair procedure for iItem cat IRRS.

Then went to VORP and VORV as you suggested.

Repair procedure is:

Stage Descr.       Action  Descr.             Conf.    Manual    Default
------------------------------------------------------------------------ 
101	Accept repair  101     Returns                                 x
101	Accept repair  104     Send Replacement
102	Start repair   102     Repairs            01                   x
102	Start repair   103     Outbound delivery  02         x
102	Start repair   107     Scrapping          03         x
102	Start repair   108     Credit memo
103	Confirm repair 103     Outbound delivery  04                   x
103	Confirm repair 105     Pickup Replacement
103	Confirm repair 107     Scrapping          03         x
103	Confirm repair 108     Credit memo

Possible actions are:

101	Returns		      
102	Repairs		      
103	Outbound delivery		      
104	Send Replacement      Rplmnt
105	Pickup Replacement    CollRp
106	Replacement part		      
107	Scrapping		      
108	Credit memo		      
109	Debit memo		      

Question:

Do I need to add a new action now and assign it into my repair procedure? I guess not.

I just wanna have the shipping cost material automatically inserted into the repair order after DP90 was done, if possible?