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PI alerts are not working

Former Member
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Hi all,

I followed this tutorial

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

to set up alerts,

however It seems They are not working, because in spite of there are throwing errors in PI, i am not getting any alert message.

Do you have any idea about the causes of this issue?

Regards,

Ivá

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

To get the alerts, you need to subscribe them. Go to RWB -> Alert Inbox -> Subscription

Now You can see the Alert Category and Classification, You need to select it and subscribe.

Make sure you have the role to do do that.

Former Member
0 Kudos

Hi,

Thanks for your reply.

When i want to do what you are mentioning in the table there is any entry."The table does not contain any entries".

How can i add new entries?

Regards,

Ivá

Former Member
0 Kudos

Do you have proper role assigned to get alert in your RWB -> Alert Inbox?

Check that and get proper authorization.

Thanks,

Hetal

Former Member
0 Kudos

Hi hetal,

I am able to enter to the Alert inbox. does that mean i have the rol?....do you know which is the rol?

Regards,

Ivá

Answers (2)

Answers (2)

Former Member
0 Kudos

Dear Ivan,

Please go through the below help link and check if you have followed the procedure mentioned there :

http://help.sap.com/saphelp_nwpi71/helpdata/EN/5b/5d1741b393f26fe10000000a1550b0/content.htm

I hope this helps.

Best Regards

Nishwanth

Former Member
0 Kudos

Hi

Login to RWb -> alert configuration in Alert Rule Definition activate the alert category

Run this report from se38 SXMSALERTLOGGER for checking alert log

Former Member
0 Kudos

Hi Kiran,

I tried to check the report but It seems the report does not exist.

"Program SXMSALERTLOGGER does not exist"

any idea on this?

Regards,

Ivá

Former Member
0 Kudos

Hi

What version are you on if you are on PI 7.1 try the

SXMSALERT_LOGREADER

SXMSALERTLOGREADER PI 7.0

Former Member
0 Kudos

You followed Michael's blog.

Michale has another blog for XI alert troubleshooting, you might need to take a look:

XI: Alerts - Troubleshooting guide

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

  • After you defined your alert cat, you can test it:

T-Code: SE38, Run program: RSALERTTEST Select Categary of the alert, then run,

To see Alert, go to RWB -> Alert Box

  • To define email association, you can run T-Code SCOT and SU01

  • Check your applicaiton log : SLG1

Regards

Liang

Edited by: Liang Ji on Oct 7, 2010 9:05 PM

Former Member
0 Kudos

Kiran,

I am using 7.0 version. However SXMSALERT_LOGREADER works for me.

however how can i see the log?....i do not see any option to do that!

Regards,

Ivá

Former Member
0 Kudos

Se 38 - program - SXMSALERT_LOGREADER -> execute next screen press execute again

you should see some alert information.

also check the guide How To Monitor Exchange Infrastructure.pdf for details steps

Former Member
0 Kudos

Kiran,

I used that program to generate alerts and It was good. what i noticed is maybe that the rules are not working fine.

any idea on this?

Regards,

Ivá

Former Member
0 Kudos

Hi Ivan,

check the table SALRT in se16, filter with your alert category and check if atleast one alert has got created from the alert category. if no alerts are created yet then check alert rule from RWB->alert configuration.

first try with a generic alert rule give * for all values, and do NOT check the option "suppress multiple alerts from this rule" this will stop creation of subsequent alerts from this rule if there is already one, not yet confirmed.

if there are alerts in SALRT table, then why you are not able to see them in your alert inbox, could be the alerts are already expired. or there is no receipients for the alert category. this can be checked in the alert category.

regards,

francis

Former Member
0 Kudos

Hi Ivan

Do you see anything in the alert log when you run the report. Can you paste the log details what u see there.

What are the steps you have done so far for the Alert configuration?