Shopping Cart - no data found

[Former Member]

Hello experts,

we implement SRM 7.0 with Netweaver Portal 7. I have created a user with the role: /SAPSRM/EMPLOYEE. This role is assigned to the user in the Netweaver Portal.

System-Informations

SAP_ABA 701 0007 SAPKA70107 Cross-Application Component

SAP_BASIS 701 0007 SAPKB70107 SAP Basis Component

PI_BASIS 701 0007 SAPK-70107INPIBASIS Basis Plug-In

ST-PI 2008_1_700 0002 SAPKITLRD2 SAP Solution Tools Plug-In

SAP_BS_FND 701 0007 SAPK-70107INSAPBSFND SAP Business Suite Foundation

SAP_BW 701 0007 SAPKW70107 SAP Business Warehouse

SAP_AP 700 0020 SAPKNA7020 SAP Application Platform

SRM_PLUS 700 0008 SAPKIBK208 SRM_PLUS for mySAP SRM

SRM_SERVER 700 0008 SAPKIBKV08 SRM_SERVER

SRM_EXPL 700 0008 SAPK-70008INSRMEXPL SRM Extended Functionality for SRM_PLUS including PPS

SRM_EXT 700 0008 SAPK-70008INSRMEXT SRM Extended Functionality for SRM_SERVER including PPS

ST-A/PI 01M_BCO700 0000 - Servicetools for other App./Netweaver 04

Issue

If I'd like to create a shopping cart the iView will be opened with an error message: No data found.

I need help!

Regards

[Former Member]

Please run HRALXSYNC for the user in question and provide results as this may provide insight into where the error is coming from. You can also access this information through PPOSA_BBP and double clicking on the user and then selecting the "Check" tab.

[masa_139]

Hi,

Is the user in PPOSA_BBP organization structure?

Regards,

Masa

[Former Member]

Hi Masa,

the user is assigned to the organizational structure with maintained Attributes: BUK, CNT, PRI, BSA, CUR, BWA, SYS, ACS

Regards

[Former Member]

Hi Hermann,

did you fix the error? We´re facing the same problem, but not in all out systems. Is it a portal issue?

Thanks and kind regards.

[nitin_rathi3]

you have to check user roles in SRM 7.0 as well.

regards

[Former Member]

Hi SRM User New,

the problem is not fixed. I sent an oss message to SAP. SAP has assigned this issue to the component portal. It is in work since a week now.

Kind Regards

[Former Member]

Hi,

what do you mean with check user roles ? I need further informations.

system activities

1. traffic lights in BBP_CHECK_USERS are green

2. SRM role: /SAPSRM/EMPLOYE is assigned to the users

3. the ID of the assigned user role in Netweaver Portal is copied to SRM role /SAPSRM/EMPLOYEE - Personalization (/SAPSRM/EP_SRM_ROLES)

Please further information.

Ind Regards

[Former Member]

Hi experts,

the issue is solved. The mistake was a wrong assigned number range for shopping carts.

KInd Regards