instance lost

[Former Member]

Hi,alles.

Our server failed down because electricity was off.but when recovered,the sap instance disappeared.How to find it and fix the promblem? Thanks for your help.

[Former Member · Accepted solution]

Hi,Srikishan

Thanks for your hints.

the registery is ok now and instance displayed in the SAPMMC. But when I stared it the 'disp+work.exe' was in the status of 'running,the message server connection ok,Dialog Queue time 0:00 sec'. There were some items in 'current status' were in grey color,such as 'service configuration','R3services'.but the instance is green color. Are there some problems? Thanks for your advice.

[Former Member · Accepted solution]

Hello,

Are you able to logon to the system using sapgui/saplogon

pad? If the system is green then please try this:

Goto Start -> Run -> sapgui <servername> <sys-number> and

the sapgui should be displayed.

Regards

Srikishan

[Former Member]

Hi,srinivasan

In SAPMMC->view,the column of 'available split' is emepty,and other column(right side) of 'indicated split' is only one item 'Name.

Other buttons such as 'add' and 'remove' couldn't be pressed with the grey color.it require to logon with special use such as sap service? I logon with local administrator.BTW,the OS is deutsch system.

Thanks for your help.

[Former Member]

Hi,

You would need to register the sid service. Goto the

kernel directory ../usr/sap/<sid>/SYS/exe/run and run the

sapstartsrv.exe. Give the sid, sys number, startprofile

from ../SYS/profile/start* and the username/pwd as

SAPService<sid> and the password given during installation

Regards

Srikishan

[Former Member]

Hi,Srivatsa,

the OS is Windows server 2003 and DB is ORACLE 9.2

[Former Member]

Hi,

That might have been removed from the view. Go to the SAP MMC->view and add the instance.

Hope this helps.

Srinivasan T

<b>Helpful answer=>points</b>

[Former Member]

Hello,

Could you let me know the OS and DB that you are using.

Regards

Srivatsa.V