on 10-03-2010 7:56 AM
Dear Team,
My Client Business Scenario is he will have Sales Returns due to product recall.His customer who does not want credit memo/Debit Memo against this return.customer demand is to have first the product replacement before taking the recall product.
How to map Customize a replacement Order with effect only to inventory and COGS.
Regards,
Penmetsa
Hi Penmetsa,
You can map the scenario as below:
Create Subs.Dlv.Free of Ch. i.e document type KN (Can be created with reference to original order or returns order)
Delivery type LF
No billing document will be generated
After that you can process returns as
Returns order RE
Delivery type LR
Billing type RE
Cheers
Atul
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hi,
You can configure entire sales return process
Return order type RE
Item cat REN
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