Problem in Runtime Workbench in PI.

[Former Member]

Hi all,

In Runtime WorkBench of PI7.0, I am not able to see any activity in the adapter engine(channel monitoring/ message monitoring using adapter engine). When I am clicking the 'use filter' button , it shows nothing.. Not even the u2018No Resultsu2019. This is weird. When I am clicking the filter button, in the task bar shows : javascript:void(0);

Please help in explaining what the issue could be and what needs to be done. Is it some firewall issue?

Regards,

Prasanna.

[former_member208856 · Accepted solution]

This is not firewall issue, there may be some Post Installation activities pending, Contact to your BASIS Team, they can check the settings.

[Former Member]

Hi Prasanna,

Please follow the note:366680

Before you implement this note, implement

Note 354958 Runtime problem in mass assignment article to layout module

into your system. This note is a prerequisite for the correction to beimplemented.

• PREREQUISITE ************************************

Create the following new structure:

PRE38

Component Component type DTyp Length DecPla

MATRN MATNR CHAR 18 0

LAYGR LAYGR CHAR 10 0

LMVER LAYMOD_VER_C CHAR 4 0

DATUM SYSTDALTO DATS 8 0

Create the following new function modules:

1. MALG_READ_WITH_MATNR_LAY_VER

Interface (import)

Parmater Type Ref.type Proposal Optional Pass value

KZRFB LIKE MTCOM-KZRFB ' ' × ×

NEUFLAG LIKE T130F-KZREF ' ' × ×

ALLDATE_FLAG TYPE XFELD ' ' × -

Interface (tables)

Parameter Type Ref.type Optional Pass value

IPRE38 LIKE PRE38

2. MALG_REFRESH_RMALG

Hope this helps you.

Regards,

Sushama

[Former Member]

Hi Sushama,

I didn't understand how these settings would help. I was not facing the Problem in in Dev and Quality environments , whereas I am facing the above mentioned problem for PROD. I am connecting through Citrix. and with ID the runtime workbench works fine from the client location. Is it that this is because of some access not given to my userid ?

regards,

Prasanna.

[Former Member]

Hi All,

Thanks for your help.. My problem is resolved. The problem was due to use of lower version of Explorer. Upgrade to latest version has solved the problem.

Regards,

Prasanna.

Edited by: Prasanna Kumar Morusupalli on Oct 11, 2010 8:43 AM

[Former Member]

Hi Prasana,

Is your PI system newly installed ? If yes ,then please check post installation check to see if all adapters are

registered properly and related services are started for all types of adapters.

if you were able to see those details earlier in RWB and it stopped working now!!

then i suggest you to do a full cache refresh once

Also restarting java stack (AE) can be an option to try out.

Regards,

Srinivas