LIve cache restore error

[Former Member]

Hi,

Iam restoring LC backup from Production to QA system from dbmgui. during backup restore initial phase 0KB of 0 pages transferred iam getting error "-24988 SQL error[db_activate....]; -902,I/O error". Restore did not satrted.

When i went to /sapdb/data/wrk the file xserver_server.prt

it shows the error 26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.194.194.67.'

26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.216.51.138.'

2010-09-30 16:07:20 26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.216.51.138.'

2010-09-30 16:15:13 26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.216.51.138.'

2010-09-30 20:19:54 24095 ERR 11926 XSERVER Receive packet, Ref:9 - socket recv error (238:Connection timed out

2010-09-30 20:48:57 26049 ERR 11926 XSERVER Receive packet, Ref:9 - socket recv error (238:Connection timed out

2010-09-30 23:00:58 26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.194.194.67.'

2010-09-30 23:00:59 26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.194.194.67.'

2010-09-30 23:01:20 26003 ERR 11379 CONNECT Error getting TCP/IP host by address: '10.194.194.67.'

I tried many options but no luck.If you have faced this issue then let me know.

- Shaik

[former_member229109]

Hello Shaik,

-> What are the versions of the liveCache instance of the PROD and QA systems?

-> What are the OS of the target and source liveCache servers?

-> What is the version of the DBMGUI?

-> u201Cgetting error "-24988 SQL errorhttp://db_activate....; -902,I/O error"

Please check/post the errors in dbm.prt and knldiag < or KnlMsg > messages after dbm command db_activate run.

Please post the medium definition you used for restore.

In general about u201C-902: I/O erroru201D database error see the explanation and User Response in the MAXDB library at

http://maxdb.sap.com/doc/7_7/49/2cd234d67148808c054633343e4c20/content.htm

Thank you and best regards, Natalia Khlopina

[former_member188883]

Hi,

Can you check whether your Quality server Livecahe is under admin mode. The error what you get is connection error to Livecache database.

Regards,

Deepak Kori