Customer payments are overdue!

[Former Member]

Hi

Can anybody help me regarding the following issue

when I am saving the order its giving an information dialog like

"CUSTOMER PAYMENTS ARE OVERDUE!cHECK CM-OPEN ITEM LIST(ZCM1) AND TAKE AN ACTION"

WHAT I have to do for this?

[former_member131745 · Accepted solution]

It looks like you are running a credit check. Check your cusomsing in OVA8. There are some credit checks similar to this one; i.e. open items check. If you dont have the check activated in OVA8 then maybe you are using either USER1/2/3/ checks.

See trx ova8

Also, if the document is blocked by credit - see header status tab, then you will need to release it in VKM1.

I hope this helps.

Gerard

Edited by: Gerard Magorrian on Oct 1, 2010 10:25 PM

[Lakshmipathi]

This is not a standard message I feel. Some exit is applied through which system is checking the customer overdue. One option is your FI people will have to update the payment in case they received the payment from customer. Else take the help of ABAPer and check what solution is provided for this issue.

thanks

G. Lakshmipathi