SRM 7.0 process based WF - restart of approval WF problem

[Former Member]

Hi everybody,

we have a 3 step custom approval WF for SC. We have the following issue:

if an approver rejects the SC (let's say the 2nd one) the SC is correctly sent back to the requestor. If the requestor makes a change and then submits the SC for approval again, the WF skips the approver(s) that have already approved the unchanged SC and starts again from the approver who rejected the SC.

Is this standard behavior?

Should we implement BAdi WF_PROCESS_RESTART?

Thanks in advance.

Bye,

Max

[Former Member · Accepted solution]

Yes it is standard behavior.. If you want to start from first if any approver reject anything you need to implement WF_PROCESS_RESTART..

Thanks!!

Bharath

[Former Member]

Solved by implementing BAdi WF_PROCESS_RESTART.

Thanks to everybody.

Bye,

Max