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Side effect of SRM service pack 8.0 application

Former Member
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We have recently applied SP 8. The shopping cart started giving the error "SRM Product ID is longer than the Customizing setting allows" I have changed the Product ID lenght to 40 (earlier it was 18) and the issue got resolved. But what is the correct resolution for this issue. We are on SRM 7.0 with classic.

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Sanjeeva

This seems to be a bug in support pack you ve applied. This issue was not there at least till support pack 5. Push SAP to release a program correction asap to sort out your issue.

Your Material length config should be exactly same in ECC and SRM.

Regards

Virender Singh

Answers (2)

Answers (2)

ricardo_cavedini
Active Contributor
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Hello,

Implement note 1449146.

It should solve the issue.

Regards,

Ricardo

former_member183819
Active Contributor
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Hi

Did you check the box leading zero?

create one oss note and confirm the same.

it is due to some web front this error.

the below note is not applicable for you.

normally product id 18 converted into 40 character by FM and it stored in bbp_pd as 40 character.

how in bbp_pd really stores 18 or 40 ..

is it comes from PDP ?

Note 1171545 - Product Id of incorrect length freezes the contract screen

Symptom

The user creates a contract and manually input the product id incorrectly.

That is with a length longer than set in the customizing at

Transaction SPRO -> Supplier Relationship Management -> Master Data ->

Products-> Define Output Format and Storage Format of Product IDs

The system issues the message:

"Product ID is longer than the Customizing setting allows"

Other terms

PRODUCT_ID, ORDERED_PROD, BBP_CTR_MAIN, Product Id, length

Reason and Prerequisites

Program Error

Solution

Please implement the corrections in the note or the relevant support pack.

Former Member
0 Kudos

Leading zero check box is not on. The back end is ECC 6.0. Your answer is generic, did not solve my issue.

Former Member
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It is safe to open SAP message instead of changing the length to 40 in config. If it was working perfect with 18 in older version it should also work in higher version too. SRM70 support packs are not stable yet, getting lot of unseen errors when upgraded to latest version.

Regards,

Jagadish

former_member183819
Active Contributor
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Are you geting the same error when you create other SRM objects?

issue reported to SAP means helps every one on BEHALF of you.

Indeed issue, you will receive sap correction as note.

muthu

Former Member
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yes, raised a note, waiting for response.