saposcol service failing to start

[Former Member]

Hi all,

We have a windows box where we have EP installed on it.Now the problem is that i cannot see the saposcol service started in services.msc.i tried to start is manually but it states that error

could not start saposcol service on local computer

error 1053 : the service did not respond to start or control request in a timely fashion.

When i check for the properties for the service.Below is what i can see.

d:\usr\sap\<SID>\JC00\exe\sapstartsrv.exe pf=
sapscs<sid>\sapmnt\<SID>\SYS\profile\saposcol.exe

I can see somthing suspicious with this.Please someone advise regarding the same.Thanks.

[former_member189546 · Accepted solution]

Hello,

What error do you get in event viewer when saposcol service does not

start

Try a reboot of Windows to release any shared memory saposcol has

If you still have the problem try to start from a command prompt

d:\usr\sap\<SID>\JC00\exe\sapstartsrv

Do you get an error?

regards,

John Feely

[Former Member · Accepted solution]

Hi John,

Thanks for the response.

Checked in the event viewer after having sorted with source being saposcol.There is none corresponding to this year and that too there is no error only information.john please help me regarding the same.

[Former Member · Accepted solution]

hi John,

When i give this command D:\usr\sap\sid\JC00\exe\sapstartsrv.exe it gives a pop up, how to proceed.

[former_member204746 · Accepted solution]

sapstartsrv.exe is used to create SAP service... but not SAPOSCOL.

someone gave you a SAP note to install. have you tried it?

[former_member563787 · Accepted solution]

Thanks! reboot of Windows worked.

[Former Member]

Hi,

What is your SAP release and architecture .

Mark

[Former Member]

Hi Mark,

EP7 and its a mscs cluster in the central instance saposcol doesnot start.

[Former Member]

Hi All,

The issue got resolved.Changed the registry values in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SAPOSCOL

image path to the one which has been working in other systems.Not sure if that is the right way to do it.Thanks.

[former_member204746]

this is not the right way to do it.

and.. MMC is not SAPMMC.

MMC, in your case, refers to Windows Service screen (services.mmc)

now, please set this topic's status to answered.

[Former Member]

Hi Eric,

Thanks for the reply.As always very helpful.I had one doutb before closing the thread you said that since it is not the right way to do it what approach would you suggest.Thanks.

[former_member204746]

SAP note 19227 clearly states:

The installation of the SAPOsCol service is described in Note 436186

[Former Member]

in current product versions saposcol is no longer installed as a dedicated Windows Service.

Hence there should be no saposcol Windows Service any longer.

saposcol is started as a child process by the Windows Service SAPHostExec.

regards

Peter

[Former Member]

note 436186 is no longer refrenced in 19227

regards

Peter

[former_member189546]

Hello,

Make sure sid<adm> is account used to start saposcol

and it is in local admin group

Saposcol does not need a profile to start

pf=
sapscs<sid>\sapmnt\<SID>\SYS\profile\saposcol.exe

- Did you install saposcol as a service using set up a

service for saposcol as follows:

ntscmgr.exe install SAPOsCol -b <path_to_saposcol>\saposcol.exe -p

service

regards,

John Feely

[Former Member]

Hi John,

Thanks for the response.

Had one doubt when i execute the command i get the below response.From which directory should i be executing the command.Thanks.

Usage: scmgr <op> <service> [-m computer] [-b binary] [-p params]

<op>: install, remove, query, start, stop, continue, interrogate

<service>: name of the service

b - path of binary service file

m - specifies computer name

p - parameter of binary service file

[Former Member]

Hi John,

According to the note 19227 we need to stop oscol from from mmc.But i cannot find saposcol process in mmc.Where exactly does it appear.Thanks.

[Former Member]

you can debug the saposcol using following help command

saposcol -h (to see additional command parameters)

to check saposcol status (saposcol -s)

to sart saposcol -l

[Former Member]

Hi all,

Is there a possibilty for reinstalling saposcol.Thanks.

[Former Member]

Hi,

Have a look at SAP note:82751

will give you some help on reinstalling and analysis.

Mark