Problems to Import/Install the Master Data on E-sourcing 51. / CLM 2.0

[Former Member]

Hello Guru´s

We are installing a SAP E-Sourcing 5.1 and SAP CLM 2.0 on a Netweaver 7.0 Java plataform (on a Windows Server 2008 Enterprise Ver: 6.0) and

we are trying to Install the Master Data on Enterprise Context. We were followed the E-Sourcing/CLM installation guide (Chapter 4 - Deploying SAP E-Sourcing)

step by step, and on the task 7 Installing Master Data we have the following steps:

1 Close your browser. Open a new browser and go to the login page:

http://yourhost/fsbuyer/portal/login.

2 Log into the new enterprise as follows:

a For the Username, type enterprise.

b For the Password, type the value you entered when you created the context.

c Click Login.

3 On the Setup page, go to the Import Data page as follows:

a Click Setup.

b Under Import and Export Tools, select Import Data from the drop-down list.

c Click OK.

4 Select Create to start a new import job.

5 Select Upload to the Server and click Next.

6 Find the modified workbook and click Next.

7 Wait for the import to finish and click Next. Typically, running the enterprise workbook can

take several minutes

We could executed the 1st step to 6th steps without a problem, but when started the Importing/installation of the MS-Excel file (the file name is the same of the template-file

downloaded of the RG - Enterprise_QuickStart.xls), the application was frozen (the only thing that it´s done was the refresh of the browser),

and on the screen I saw on the Status field the status "Not Started" and that the Percent Complete bar was empty and its status was never changed. I waited for several

minutes (which is indicated on the 7th steps) but the application never responded.

When I access with the same user (Enterprise user) in a new session, the old session was closed. When I went to the Import/Export section and access to the Data Import List,

I found that the importing was on status running and on the Action Log, the following error messages appears: "Thu Sep 23 14:18:21 PDT 2010 Error during action".

I tried twice with the same negative result.

I searched a lot of time SAP Notes and questions posted on this forum without can to find an answer that references my problem.

Any Idea?

Thanks in advance

Best regards.

Diego

[Former Member]

We had a similar problem as well. Our solution is to re-start the SAP NW server box.

Let me know the outcome. Thanks!

[Former Member]

Diana:

The problems was founded on the MS-Excel file. It was deactivated a filter that was accidentally activated. The file was imported without a problem.

Thanks for the time to answer to my question.

Best Regards

Diego