Sender SOAP channel behaves different in XI 3.0 and PI 7.1 - ideas ?

[Former Member]

Hi guys,

What I have is exactly the same configuration of Sender SOAP channel, Transport Protocol: HTTP, Message Protocol: SOAP 1.1

done in XI 3.0 and PI 7.1

The issue I am figuring out is that in XI I3.0 environment it works, but in PI 7.1 (Ehp1 SP4) environment the request fails with a kind of a timeout error (and error in Module: icxxthr_mt.c Line: 4172, I guess this is returned by ICM .)

Do you have any clue what can cause this and how to overgo it ?

The specific point is that the sender send the POSTs via Axis 1.2.1 which use HTTP1.0, but not HTTP 1.1

Best Regards,

Lalo

[Former Member]

Actually, as a rule of thumb, increasing timeouts is rarely solving the issues you are struggling with - most of the cases the root cause is somewhere else - in my case - debug flag in the client which makes it really slower than expected..

[Former Member]

Hi Lalo,

I believe you should increase your timeout settings.

You can perform the following actions:

1) See the SAP note

> 806546 - XI Troubleshooting Guide

Section "Timeouts in XI" -> u201CTimeout Calling the Adapter Framework or Calling an External Partner Using the HTTP Protocolu201D

Then, set the Instance Profile parameter, icm/server_port_0 as below:

PROT=HTTP,PORT=<icmhttpport>,TIMEOUT=30,PROCTIMEOUT=900

If the problem persists, you can increase the PROCTIMEOUT parameter. e.g.: increase to 1200 and 1500

ENSURE you set this parameter on the XI system AND any other R/3 system that is involved in these scenarios.

ALSO set it on the Web Dispatcher if you use one.

You could also increase icm/keep_alive_timeout.

Best Regards,

Jorge