Send mail to user when good issue is done

[Former Member]

Dear all,

We are in a scenario where the users (requester) creates orders in SRM and then picked up the goods in the warehouse.

Now we would like implement that the system sends an email to the requester, as soon as the goods are ready for pick up (good issue is available in the documents overview of the shopping cart).

How could we realize this functionality? Is there something in standard we could use ore have we to implement a BADI (if yes, please indicate us the name)? Is there the possibility to implement this thru a Workflow?

Thank you for your help.

Best regards,

Thomas

[masa_139 · Accepted solution]

Hi,

You can use workflow or alert notification.

Regards,

Masa

[Former Member · Accepted solution]

Hi Masa,

thank you for your reply.

If we use alert notification, how can we recognize that the goods issue has been done (is available in the documents overview)?

Can this be done by a BADI?

Thanks,

Thomas

[masa_139 · Accepted solution]

Hi,

There is APPROVAL_PROCESS_DOC_APPROVED for Confirmation.

Regards,

Masa

[Former Member · Accepted solution]

Thank you.

Unfortunately we are working with reservations and not with confirmations....

I will have a look with our ABAP - Specialist.

Thank you anyway...

Thomas

[masa_139 · Accepted solution]

Hi,

It was my misunderstanding.

User can pickup the goods after reservation is created. Is there something auto picking system in warehouse? When system picked up the goods, system sends email. What is your scenario?

Regards,

Masa

[Former Member · Accepted solution]

Hi,

Our scenario is that the customer makes his order in the SRM system and the reservation is created in the ECC. After that, the warehouse staff does the picking (with WM) and the good Issue of the products. The material document generated from this good issue is transfered to SRM.

Now the customer has to be informed that the material is ready and that he can pick it up.

Thomas

[masa_139 · Accepted solution]

Hi,

How about using output customizing in ERP?

IMG: Material Management -> Inventory Management and Physical Inventory -> Output Determination.

There are output options like Print, mail, event(workflow).

Regards,

Masa

[Former Member · Accepted solution]

The problem is that not all SRM - Users (requester) have also an ERP access.

For this reason I have to send the mail from SRM. Otherwise I can't identifie the mail of the requester and him self...

Thomas

[masa_139 · Accepted solution]

Hi,

How about enhancing BBP_GET_STATUS_2 program and send email notification?

Regards,

Masa