on 09-22-2010 9:12 AM
Hello,
i need availabilty reports of the productive systems in the solutions of the solution manager. The early watch reports are configured and report successfully. If I try to setup the service level reporting there are no values available. Are the any tutorials for this setup?
SAP Solution Manager 7.01 SP24
Thanks
Hi Patrick,
Just a few things to check.
1. The EWA must be running and configured for the same 'Solution' as the SLR.
2. The plug-in must be the same on the satellite and managed systems.
3. I would suggest installing the new plug-in version 'M'.
If all of this is configured, you should get some data.
Regards,
Riyaan Mahri
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Hi Patrick,
do you "only" have to report availability figures or do you need the full-blown SLR?
In my opinion, if you only have to report availability metrics, there is a better way than SLR: using CCMS and CPH and building a CPH report will lead to a lean reporting.
If thats your theme, be free to call back.
Regards,
Dirk
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hi
pls refer this
[setting up service level reporting|http://help.sap.com/saphelp_sm40/helpdata/en/46/2379b077ed5873e10000000a11466f/content.htm]
jansi
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