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Dispatcher not starting

Former Member
0 Kudos

Hi All

We are trying to install Solution Manager 7.0 EHP1 on a Windows SQL environment.The same server already hosts another instance of R/3for Development. During installation, the process is struck at the start instance phase. I have checked and R3trans is connecting to the database, however the dispatcher is not able to come up. I am attaching the dev_disp file for reference. Please help.

Lokesh

dev_disp log file

-


trc file: "dev_disp", trc level: 1, release: "701"

-


sysno 01

sid SOL

systemid 562 (PC with Windows NT)

relno 7010

patchlevel 0

patchno 32

intno 20020600

make: multithreaded, Unicode, 64 bit, optimized

pid 6628

Wed Sep 22 06:24:49 2010

kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)

length of sys_adm_ext is 576 bytes

      • SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (01 6628) [dpxxdisp.c 1286]

shared lib "dw_xml.dll" version 32 successfully loaded

shared lib "dw_xtc.dll" version 32 successfully loaded

shared lib "dw_stl.dll" version 32 successfully loaded

shared lib "dw_gui.dll" version 32 successfully loaded

shared lib "dw_mdm.dll" version 32 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3901

Wed Sep 22 06:24:54 2010

      • WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5529]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >kheper_SOL_01 <

DpShMCreate: sizeof(wp_adm) 29792 (1752)

DpShMCreate: sizeof(tm_adm) 5912704 (29416)

DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

DpShMCreate: sizeof(comm_adm) 552080 (1088)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (104)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1864)

DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 00000000098D0050, size: 6614144)

DpShMCreate: allocated sys_adm at 00000000098D0050

DpShMCreate: allocated wp_adm at 00000000098D2270

DpShMCreate: allocated tm_adm_list at 00000000098D96D0

DpShMCreate: allocated tm_adm at 00000000098D9730

DpShMCreate: allocated wp_ca_adm at 0000000009E7CFB0

DpShMCreate: allocated appc_ca_adm at 0000000009E82DB0

DpShMCreate: allocated comm_adm at 0000000009E84CF0

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 0000000009F0B980

DpShMCreate: allocated gw_adm at 0000000009F0BA00

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 0000000009F0BA30

DpShMCreate: allocated wall_adm at 0000000009F0BA40

MBUF state OFF

DpCommInitTable: init table for 500 entries

rdisp/queue_size_check_value : -> off

ThTaskStatus: rdisp/reset_online_during_debug 0

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 4096 kByte.

<ES> Info: em/initial_size_MB( 18421MB) not multiple of em/blocksize_KB( 4096KB)

<ES> Info: em/initial_size_MB rounded up to 18424MB

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

      • ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_01_007 ,size=2044 MB, error=1455 [esnti.c 1269]

*****************************************************

  • Memory diagnostic *

*****************************************************

Systeminformation

-


Processor-Typ : Processor-Count : 8

Operating System : NT 5.2, Build 3790

Service Pack : Service Pack 2

-


NT Pagefile Informations

-


Config. minimum size : 20971520 K

Config. maximum size : 20971520 K

Avail. maximum size : 20971520 K

Num

Pagefile

Min.Size

Max.Size

Avail.Max

Curr.Size







1

c:\pagefile.sys

20971520 K

20971520 K

20971520 K

20955136 K

-


NT Task Manager Informations

-


Total Handles : 558772457

Total Threads : 0

Total Processes : 2014616712

Commit Charge Total : 30026 K

Commit Charge Limit : 3276849 K

Commit Charge Peak : 3735606 K

Phys.Memory Total : 0 K

Phys.Memory Available : 0 K

File Cache : 2014616712 K

Kernel Memory Total : 0 K

Kernel Memory Paged : 0 K

Kernel Memory Nonpaged : 0 K

-


Memory usage of current process

-


Total virt.address space : 0000008589934464 K

Avail.virt.address space : 0000008589012288 K

Private Pages : 0 K

Total heap size : 24274 K

Virtual memory regions : 0 K

Uncommitted heap memory : 15152 K

Allocated heap memory : 7479 K

Moveable heap memory : 1517 K

DDE shared heap memory : 0 K

-


Memory usage of all processes

-


PID

Image

Instance

Work.Set

WS Peak

Priv.Pages

PP Peak

Pg Fault









2008

msg_server.EXE

[MS] SOL_02

11712 K

11712 K

13824 K

13824 K

2

5560

enserver.EXE

[**] SOL_02

22772 K

22788 K

63904 K

63992 K

5

5728

sapstartsrv.exe

21748 K

21796 K

22460 K

24056 K

6

1628

msg_server.EXE

[MS] SOL_01

11880 K

11880 K

14264 K

14268 K

3

6628

disp+work.EXE

43196 K

43344 K

74168 K

82168 K

10

6064

igswd.EXE

[**] SOL_01

4236 K

4520 K

3164 K

3532 K

1

6640

igsmux.exe

14420 K

14420 K

18384 K

18396 K

3

1744

igspw.exe

3828 K

3828 K

4088 K

4088 K

0

2560

igspw.exe

3792 K

3792 K

4088 K

4088 K

0









Sum

137584 K

218344 K

      • Error 11 while initializing OS dependent part.

      • ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10217]

      • ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10142]

      • DP_FATAL_ERROR => DpSapEnvInit: DpMemInit

      • DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Wed Sep 22 06:25:04 2010

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long) Wed Sep 22 05:25:04 2010

========================

No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table

-


      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

0 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

1 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

2 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

3 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

4 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

5 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

6 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

7 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

8 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

9 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

10 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

11 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

12 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

13 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

14 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

15 ? -1 Free no 0 0 0

      • ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]

16 ? -1 Free no 0 0 0

Dispatcher Queue Statistics Wed Sep 22 05:25:04 2010

===========================

--------


+
+

+

+
--


+

Typ

now

high

max

writes

reads

--------


+
+

+

+
--


+

NOWP

0

0

2000

0

0

--------


+
+

+

+
--


+

DIA

0

0

2000

0

0

--------


+
+

+

+
--


+

UPD

0

0

2000

0

0

--------


+
+

+

+
--


+

ENQ

0

0

2000

0

0

--------


+
+

+

+
--


+

BTC

0

0

2000

0

0

--------


+
+

+

+
--


+

SPO

0

0

2000

0

0

--------


+
+

+

+
--


+

UP2

0

0

2000

0

0

--------


+
+

+

+
--


+

max_rq_id 0

wake_evt_udp_now 0

wake events total 0, udp 0 ( 0%), shm 0 ( 0%)

since last update total 0, udp 0 ( 0%), shm 0 ( 0%)

Dump of tm_adm structure: Wed Sep 22 05:25:04 2010

=========================

Term uid man user term lastop mod wp ta a/i (modes)

Workprocess Comm. Area Blocks Wed Sep 22 05:25:04 2010

=============================

Slots: 300, Used: 0, Max: 0

--------


+
+
--


+

id

owner

pid

eyecatcher

--------


+
+
--


+

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Wed Sep 22 06:25:09 2010

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >kheper_SOL_01 < (normal)

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

Stop work processes

Terminate gui connections

wait for end of work processes

not attached to the message server

cleanup EM

EsCleanup ....

EmCleanup() -> 0

Es2Cleanup: Cleanup ES2

***LOG Q05=> DpHalt, DPStop ( 6628) [dpxxdisp.c 11045]

Good Bye .....

l

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Check the Windows Event Log for more details. I guess the issue should be with the unavailability of the security patch. Install the security patch as per the [SAP Note 1375494 - SAP system does not start after applying SAP kernel patch|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1375494] and thenretry the installation.

Hope this fixes ur issue.

Regards,

Varadharajan M

Former Member
0 Kudos

Hi Varadhu

I check out the SAP Note and the event logs too and did not find any such error messages. The PDF attached to the note said to execute any SAP executable and if it gives error, it needs the WOndows patch. When i ran the ntchk.exe, it ran successfully and didnot give error.

Also, SAP DEV system is already running on this system, so it would be having the required patch

Regards

Lokesh

franz_hiltscher
Participant
0 Kudos

Hi,

is your windows pagefile set to 20 GB fix?

Regards

Franz

Former Member
0 Kudos

Hi,

you have some sort of memory problem on that box due to the 2 systems that you are trying to run. First thing I would do is double the size of your pagefile. Second reboot the system and try to start only the new system - it will most likely start. Third have a look at your instance profile and adjust the parameter em/initial_size_MB to your needs (for both systems).

Regards,

Sven

Former Member
0 Kudos

Also you should set the PHYS_MEMSIZE parameter in the instance profile of each instance you plan to run on that box.

By default SAP assumes it is the only thing running on the server, so it hogs all of the resources.

I have some servers that run 4 and 5 SAP systems on them without issue, just make sure you have enough memory on the box, the page file is at least 2x the system memory, and you set the PHYS_MEMSIZE parameter in each instance profile.

The lowest I would use would be

PHYS_MEMSIZE = 4096

And make sure when you add up the parameter for every instance that it does not exceed the physical memory on the box.

So, if you have 2 instances on a machine with 8 GB RAM, I would make sure to give no more than 4096 to each.

Hope this helps.

Former Member
0 Kudos

this is very old thread, but it helped me today, thank you so much Joey, love you.

Former Member
0 Kudos

I can feel love in the air. Seriously, this was originally posted to the wrong space. The correct space would have been .