Difference between SMD and Wily IS agents

[Former Member]

Hi! Good morning.

Could any experts explain the difference between SMD and Wily IS agents?

In the E2E training class, the instructor only talked about SMD agent. I dont know why?

Thanks!

[Former Member · Accepted solution]

Hi Sri,

Hi

SMD is a tool used for Root cause analysis and perform more than normal root cause analysis or actually pro-active monitoring part.

so inshort it is used for both ABAP & JAVA because ur gng for end to end root cause analysis.

Check the link & Q11

Customers that just run an ABAP stack and access it via SAPGUI can still be supported not leveraging End-to-End Root Cause Analysis capabilities. However with use of alternative type of accesses such as Web Access, access through mobile devices or office clients (Duet) or with using other server technology than Web AS ABAP, End-to-End Root Cause Analysis is key for efficient support. End-to-End Root Cause Analysis is a new level of diagnostics which aims at isolating a problematic component in a distributed heterogeneous customer landscape. It does not replace the component diagnostics on Web AS ABAP or Java, but complements them by providing capabilities to provide a systematic top down u201Ccriminal searchu201D. End-to-End Root Cause Analysis is provided through SAP Solution Manager while component root cause analysis is still available out of the box with the installation of the component.

https://websmp105.sap-ag.de/~sapdownload/011000358700000737542007E/#A3

Is there a difference between Diagnostics and Root Cause Analysis?

Diagnostics is more than Root Cause Analysis. It also includes Proactive Monitoring and Alerting (both on system and business process level) as well as Service Level Reporting (meaning all aspects of IT analytics). Root Cause Analysis provides the basis of data for Alerting and Service Level Reporting. Once Root Cause Analysis is setup, the next natural step of Diagnostics adoption is Proactive Monitoring and Alerting as well as Service Level Reporting. Proactive Monitoring refers both to System Monitoring and Business Process Monitoring.

Hope it helps

Regards,

Deepanshu

[Former Member]

In short the SMD agent is dedicated to monitor the application which is ABAP based.

and the Wily ISagent is for the non abap based application.

Best Regards

Jai Wardhan

[mateus_pedroso]

Check page 4 of Introscope Version 8 Installation Guide For SAP March 2010

Introscope Agent description below.

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Host-Level Introscope Agent (on the managed systems) The so-called Introscope Host Agent is installed once per host. It runs as part of the SMDAgent in the SMDAgent process to collect data on operating system level, e.g., from saposcol, GC logs, ABAP instances, and TREX. The Host Agent generates less load on the Enterprise Manager than a normal agent. For this reason, it should not be included in the memory sizing calculation above. The Host agent is configured automatically by the SMD setup wizard for managed systems. In previous releases, the Introscope Environment Performance Agent (EPAgent) took the role of the host-level agent. The EPAgent is now replaced by the host-level agent. The EPAgent is not supported any more.

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