on 09-21-2010 2:45 PM
How do I check to see if priority 2 is set to use a calendar or it is using business days to calculate the start and end dates?
Thanks,
Annette
.
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Ususally, the system will take Factory Calendar into consideration if you select the day as unit (start and end date units), where as for other units -e.g. hours non working hours are not consedered.
You can check your priority type config settings in qm - quality notification - notification processing - response control - define priorities.
Hope it helps.
Thanks,
Ram
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