cancel
Showing results for 
Search instead for 
Did you mean: 

Check to see if Priority is assigned to calendar or using business days

Former Member
0 Kudos

How do I check to see if priority 2 is set to use a calendar or it is using business days to calculate the start and end dates?

Thanks,

Annette

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

.

Former Member
0 Kudos

Ususally, the system will take Factory Calendar into consideration if you select the day as unit (start and end date units), where as for other units -e.g. hours non working hours are not consedered.

You can check your priority type config settings in qm - quality notification - notification processing - response control - define priorities.

Hope it helps.

Thanks,

Ram

Former Member
0 Kudos

I have two setup both with T (days) for sdun and edun (start date and end date). the first one is calculating the dates based upon calendar days. The second one is calculating the dates based upon business days. Not sure why it is doing this?