Installation error during creation of user SAPJSF

[d_dimas75]

Hello,

i'm performing SOLMAN installation and the installation stops in "Import Abap" step with problem creating the SAPJSF user. Several posts regarding the same error did not helped. When the sapinst is trying to create the SAPJSF user, i notice that the DB2 service in Windows services changes from "started" to "stopped"

OS:windows 2003 enterprise 64bit

DB:db2 udb

SOlman: 7.0 including EHP1

-

---

The error from "sapinst.log":

WARNING 2010-09-17 10:32:40.906

Execution of the command "I:\usr\sap\SOF\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\DB6\CENTRAL\AS\install" -c sysnr=00 -c ashost=fmgrsolman -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with return code 4. Output:

Sep 17, 2010 10:30:29... Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"

Sep 17, 2010 10:30:30... Info: Connected to backend system SOF client 001 as user DDIC

Sep 17, 2010 10:30:30... Info: Called for user SAPJSF

Sep 17, 2010 10:30:30... Info: Formal password check successful

Sep 17, 2010 10:30:30... Info: Will create user SAPJSF

Sep 17, 2010 10:31:38... Warning: Error during creation of user SAPJSF. Will remove user again to ensure clean exit state

Sep 17, 2010 10:32:40... Error: Exception during execution of the operation

[EXCEPTION]

com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: 00024No connect to database, session terminated??????????????????????????

at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:518)

at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1086)

at com.sap.mw.jco.JCO$Client.connect(JCO.java:3255)

at com.sap.security.tools.UserCheck.resetJCOClient(UserCheck.java:2479)

at com.sap.security.tools.UserCheck.deleteUser(UserCheck.java:2024)

at com.sap.security.tools.UserCheck.main(UserCheck.java:300)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:331)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Sep 17, 2010 10:32:40... Info: Leaving with return code 4

-

---

The error from "UserCheck.log":

Sep 17, 2010 10:36:58... Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"

Sep 17, 2010 10:36:59... Info: Connected to backend system SOF client 001 as user DDIC

Sep 17, 2010 10:36:59... Info: Called for user SAPJSF

Sep 17, 2010 10:36:59... Info: Formal password check successful

Sep 17, 2010 10:36:59... Info: Will create user SAPJSF

Sep 17, 2010 10:37:59... Warning: Error during creation of user SAPJSF. Will remove user again to ensure clean exit state

Sep 17, 2010 10:38:56... Error: Exception during execution of the operation

[EXCEPTION]

com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: 00024No connect to database, session terminated??????????????????????????

at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:518)

at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1086)

at com.sap.mw.jco.JCO$Client.connect(JCO.java:3255)

at com.sap.security.tools.UserCheck.resetJCOClient(UserCheck.java:2479)

at com.sap.security.tools.UserCheck.deleteUser(UserCheck.java:2024)

at com.sap.security.tools.UserCheck.main(UserCheck.java:300)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:331)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Sep 17, 2010 10:38:56... Info: Leaving with return code 4

Edited by: DimitrisDimas on Sep 20, 2010 5:38 PM

[sunny_pahuja2]

Hi,

> [EXCEPTION]

> com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: 00024No connect to database, session terminated??????????????????????????

As per log, sapinst is not able to connect to database. Could you please check whether database is up or not ?

Thanks

Sunny

[d_dimas75]

Hi Sunny,

yes the database is up but every time that sapinst trying to create the user the stops the DB service.

[Former Member]

hi

wat s ur JDK version??

please refer this,

[|]

jansi

[d_dimas75]

hi jansi

j2sdkfb-1_4_2_22 with the same java i have performed two more Solman installations with no problem.

Regards,

Dimitrios