[SLM] ICF Error when receiving the response: ICM_HTTP_TIMEOUT

[Former Member]

Hi,

We're experiencing problem during implementation of SLM on Solution Manager 701, and satellite systems. One of satellite systems - Enterprise Portal (ABAP + JAVA) - on check phase gives us a message:

SOAP:1.023 SRT: Processing error in Internet Communication Framework: 
("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")

We've changed profile parameters on Portal instance to:

icm/server_port_0 = PROT=HTTP,PORT=80$$,TIMEOUT=60,PROCTIMEOUT=600

icm/keep_alive_timeout = 600

icm/conn_timeout = 25000

And We still receive message about ICM_HTTP_TIMEOUT.

Does anybody know where the problem can exist?

Thanks,

K

Edited by: Konrad Kostecki on Sep 20, 2010 2:56 PM

[tomas_black · Accepted solution]

Hello Konrad,

please set the value of PROCTIMEOUT parameter to a higher value, this issue is taking place because the connection is requiring a higher run time than 600 (as you have set) to conclude its operation. Other customers fixed it by setting the PROCTIMEOUT parameter to 900 or even 1800, depending on their needs. Try this, it should fix the issue.

Also, there are some of notes which relate to this problem, please also check them:

#1139406: CTS+: cx_ai_system_fault when importing requests (main note)

#824554: ICM and SAP Web Dispatcher Timeout Parameter

#794919: Error Analysis : ICM_HTTP_TIMEOUT and Internal error

Lastly, please look for chapter 9.2 - Timeouts in XI on the TroubleShooting Guide "SAP Exchange Infrastructure SAP NetWeaver 2004s and 3.0".

Best regards,

Tomas Black

[Former Member · Accepted solution]

Hi,

Thanks Thomas.

Unfortunately increasing PROCTIMEOUT parameter doesn't change anything. We set PROCTIMEOUT = 1200.

I'm wondering is there a possibility to enable trace for this communication to see more detailed log.

Where can I find the guide you've mentioned?

Thanks again,

K

[tomas_black · Accepted solution]

Hello Konrad,

I'll upload this guide to a SAPMats link and post the download link here.

Best regards,

Tomas Black

[Former Member · Accepted solution]

Solved.

Thank you!

[Former Member · Accepted solution]

Hello ,

I am also getting the same error. Can you let me know how you resolved this error.

Best Regards

Bhupesh A

[Former Member · Accepted solution]

Hi Konrad,

I'm having the same problem with the Solman Installation, Can you please post the solution to this problem.

Regards

Wiseman

[Former Member · Accepted solution]

Some News for this?

Get the same error in Solman 7.1. for Managed Systems

Gruß

Toni

[Former Member]

Few day ago, We get the error: soap: srt: processing error in internet communication framework: ("icf error when receiving the response: icm_http_connection ").

We used the transaction LPCONFIG, SICF, SE80, but, the settings was correct.

After a lot of testing, We check de HOST server file. more /etc/hosts (UNIX, HP-UX command)

Example, We try to reach the URL: timbre02.facturaxion.net and www.axosnet.com.

We modified the HOST file with the follow information:

173.201.227.176      www.axosnet.com

200.57.178.67          timbre02.facturaxion.net

Restart the SAP app.