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500 internal server error when opening EP

Former Member
0 Kudos

Hi,

We are facing issue while opening EP in our landscape. We are facing the below error

500 Internal Server Error

SAP J2EE Engine/7.00

Application error occurred during request processing.

Details: java.lang.NullPointerException: null

Exception id: [005056A0354D001F000000650000100C0004904D0B0E33C7]

We are facing this error immediately when we try to open http://<hostname>:<port>/irj.

But if we refresh the page once or twice the login page would appear as usual.

And below is the error in default trace

#1.5 #005056A0354D00500001437700001A7C0004905E0B7A5099#1284633500727#com.sap.engine.services.security.roles.SecurityRoleImpl#sap.com/irj#com.sap.engine.services.security.roles.SecurityRoleImpl#J2EE_GUEST#148446####86451addc17e11df9405005056a0354d#Thread[Thread-388,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error#1#/System/Security/Audit/J2EE#Java###: Authorization check for caller assignment to J2EE security role [ : ].#3#ACCESS.ERROR#service.jms.default.authorization#administrators#

Any help?

Regards,

Brahmeshwar

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Are you using the FQDN (Fully-Qualified Domain Name) in the link?

should be

http://domain.server.extension:port/irj

thunder_feng
Active Participant
0 Kudos

Hello Brahmeshwar

The defaulttrace error you are looking normally is just a warning, and can be simply ignored.

Please search the Exception ID which you are seeing in the page, like "005056A0354D001F000000650000100C0004904D0B0E33C7"

And check the detailed exception there.

And please check whether you are getting any issue when accesing other J2EE apps like http://<host>:<port>/useradmin or /nwa.

Best Regards,

Thunder

Former Member
0 Kudos

Dear Thunder,

Thanks for your reply.

But unfortunately I could not any find entries in the log for the exception id I got.

Other portal links such as /nwa, /useradmin are openjng fine. As soon as I input urls in we browser I could see the login page.

KIndly advice

Thanks,

Brahmeshwar.

thunder_feng
Active Participant
0 Kudos

Hi Brahmeshwar

I still believe there should be an entry written to the defaultrace with the Exception ID, probably the defaultrace has been switch to the next one.

Could you please just reproduce the issue once more, and you will get a new Exception ID, and then please search it in the

lastest defaulttrace?

Best regards,

Thunder

Former Member
0 Kudos

Hi,

Sorry for the late response.

Now the problem is resolved by restarting our OS server and application.

we alwys use FQDN but we faced the issue which got resolved with a server restart.

Regrds,

Brahmeshwar