Attachment folder in CUP

[Former Member]

Hello everyone!!

We are trying to use the attachment folder in CUP, so that the requestor can upload attachments. We have the next network folder for this:

repositorio-seggrcShared DocumentsGRC

When we configure this in CUP, it won't let us, we get an error message: "Asegúrese de que la carpeta existe y que sea susceptible de escritura" (Make sure that the folder exists and is capable of writing). Of course the folder exists, but I'm not very sure what permissions does CUP need in order to be able to write in it?

Thaks a lot!!

Paola

[Former Member · Accepted solution]

Hi, Make sure OS level access - Read/Write is maintained for the folder.

Thanks

Laks

[Former Member · Accepted solution]

Thank you Laks,

At OS Level, wich user should the permission be granted to?

Thanks!

[Former Member · Accepted solution]

Hi,

If it's Windows, try giving access to System and J2EE user.

Regards,

Alpesh

[Former Member · Accepted solution]

Thank you Alpesh,

It's on Unix (HP-UX), in this case, who is the user?

Thanks again

[Former Member · Accepted solution]

Try for J2EE_GUEST and J2EE_ADMIN. It's been more than couple of years, I have set up folder on UNIX.

Regards,

Alpesh

[Former Member · Accepted solution]

You need to give write/read permission to this folder for user called <SID>ADM ( SID is your system SYSID)