ECL Viewer - Save to local file option grey out

[Former Member]

Hello Experts,

We have ECL viewer installed version 5.1.3 with SAP GUI 710 - 7100.2.7.1038.

But, option under viewer --> save to local file is grey out, how to enble this option.

Thanks,

Sam

[christoph_hopf · Accepted solution]

hi Sam,

please try to enable the 'save to local file' function by opening an original file in the ECL Viewer and then go to the options menu. Here you will find tab 'Store' where you can set the file format of the local file. Please choose an entry like 'TIFF - monochrome' and then test the behavior again please.

Further please note that in transaction DC20 always a static path should be maintained for a frontendtype and not any variable like %AUTO%.

Best regards,

Christoph

[Former Member · Accepted solution]

Hello Cristoph,

I have updated format of local file (Options --> Store --> Select 'TIFF-Monchrome) and also DC20 with specific path.

Still the optins is greayed out.

Thanks,

Sam

[christoph_hopf · Accepted solution]

Hi Sam,

could you please describe where you use the ECL Viewer exactly. Because in some transactions or in the 'Generic Services for objects' - Attachment List this function is not supported due to security reasons.

If you use the ECL Viewer in DMS transactions (e.g. CV03N) then the functionality should work.

Best regards,

Christoph

[Former Member · Accepted solution]

Hi Samir,

We are having the same issue with the "Save to Local copy" greyed out, could you please let me know if the issue is resolved and if yes, the resolution.

We are using ECL Viewer 6 Patch Level 7.

Thanks

padma

[former_member428877]

Hello, I'm having same issue with SAPgui 7.20 and ECL viewer 7 patch 2.

Aren't you solved this ?

Thanks.

[Former Member]

Hello,

the last time nobody answers on this call. Has anybody a solution for this issue? I have the same problem, too with ECL Viewer 6 Hotfix 9.

Please help.

Regards Sven

[christoph_hopf]

Hi all,

in case the ECL Viewer is used in the ArchiveLink or GOS area the 'Save to local file' is not available.

Basically it is possible to save the displayed document via the

ECL Viewer menu in a local file. In DMS the users can go via the

ECL Viewer menu 'Viewer -> Save to Local File' and create a local

copy on this PC.

This functionality, however, is not possible if the file is stored

using the ArchiveLink. This is a restriction from the ArchiveLink

application.

If you are willing to do a modification just change the following

coding within the constructor of class CL_DV_VIEWER_CONTROL_ECL.

call method ecl_viewer->create_toolbar
      EXPORTING
  *     CLOSE_BUTTON      =
        TOOLS             = 'X'
        VIEWER            = 'X'
        NAVIGATION        = 'X'
        OPTIONS           = 'X'
        VIEWER_OPENFILE   = ' '
*       VIEWER_SAVEFILE   = ' '         "<   delete
        VIEWER_SAVEFILE   = 'X'         "<   insert
        TOOL_MEASUREMENT  = ' '
        REMOVE_DOCUMENT   = ' '
        VIEWER_CLOSEFILE  = ' '
        TOOL_COMPARE      = 'X'
        TOOL_STAMP        = ' '

If you are not willing to do a modification, it is even possible

to make a copy of the whole class, change the coding within the

copy, and make use of the copy by adding the according entries

in table SDV_VCL_MIME_C (see SAP note 726158).

For further question on this scenario I would kindly ask you to contact

your local consulting organisation because in the standard this

'Save as local file' is not available for ArchiveLink files.

Best regards,

Christoph

[Former Member]

Hi,

better try to download latest version of ECL from marketplace.

ECL viewer has to be installed on each system for proper functioning.

Thank You,

Manoj

[Former Member]

Hello Manoj,

Thanks for your suggestion, but as of now we can not go with that higher end version of ECL viewer.

We are using SAP document viewer 5.1.3 which is installed as part of SAP GUI 710 - 7100.2.7.1038.

Appreciate help on how to disable or enable options for save local files.

Thanks,

Sam.

[Former Member]

Hi Samir,

Could you confirm if the viewer has been installed locally and separately for each user on their front-end system? Or are you accessing it via remote access? If the latter is the case, then the option is disabled.

Regards,

Pradeepkumar Haragoldavar

[Former Member]

Hello Pradeepkumar,

SAP Document viewer has been installed as part of SAP GUI installation, and not accessing through remote acess.

Thanks,

SamirV.

[d_quintal]

Hi,

Sorry, I don't know how to enable this option, but I would know how to block the option "save to local file" when user open an original through ECL Viewer.

Do you remember if you did some customizing to block this option? Can anybody help us?

Best Regards

[Former Member]

Hi Samir,

Kindly check in t-code DC20, define the data carrier type as "PC" and path as "%AUTO%".

Hope this may help.

Regards,

Ravindra

[Former Member]

Thanks Ravindra,

But here, we are viewing Archivelink Document attachmetns (which dont require data carrier) in SAP document viewer.

Thanks,

SamirV.